Call Center Executive
6 months ago
**Responsibilities**
- Answer telephone and relay telephone calls and messages.
- Provide on-call technical support to customers
- Understanding customer's needs and issues.
- Providing helpful solutions to customer's problems
- Handle pressurize situation.
- Maintain work records and logs.
- Greet customers in a courteous, friendly, and professional manner.
- Maintain broad knowledge of company products and services.
- Troubleshooting of different devices.
- Investigate and respond to customer complaints.
**Requirements**:
- Minimum of 1 year experience in customer service role.
- High school diploma
- Fulltime Availability
- Proficient in English Language (Writing-Reading-Listening-Speaking)
- Excellent communication skills.
- Comfortable with night shifts / rotational shifts / work from office.
- Currently accepted Female applicants only
**Salary**: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (required)
Ability to Commute:
- Chembur, Mumbai, Maharashtra (required)
Ability to Relocate:
- Chembur, Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9833375507
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