Front Office Apprentice

1 month ago


Goa Goa, India Hilton Full time

Front Office Apprentice

A Front Office Apprentice assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.

**What will I be doing?**

As Front Office Apprentice, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Ensure accurate and efficient running of reception including check in/out procedures
- Respond to Guest queries in a timely and efficient manner
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
- Demonstrate a high level of customer service at all times
- Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Understand correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Answer switchboard calls, as required
- Ensure all Guest deliveries and messages are received effectively and efficiently
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Attend appropriate training courses, when required
- Follow and adhere to company brand standards
- Assist other departments wherever necessary and maintain good working relationships with Team Members
- Work with your Manager to identify a specific project to complete during your internship placement

**What are we looking for?**

Front Office Apprentice serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


  • Front Office

    6 months ago


    Goa, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Front Office : Female Job location: - Goa, Goa **Salary**: - 25,000- 30,000 per month **Experience**: - Total experience: - 3 years of experience in front office or similar capacity. - Minimum experience: - 1-2 years of experience in a front office or customer service role. Education: - Bachelor's degree in...

  • Front Office Assistant

    2 months ago


    Goa, Goa, India Ahan Hotels And Resorts Full time

    **. Front Office Operations** - **Objective**: Efficient and smooth operations of the front office department. - **Key Responsibilities**: - Manage day-to-day operations including check-ins, check-outs, room assignments, and reservations. - Ensure that the front desk is properly staffed and equipped for peak periods. - Oversee concierge, bell desk, and...

  • Front Office Assistant

    2 months ago


    Goa, Goa, India Kish Hospitality Consultant Full time

    Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for a boutique resort in old, Goa. **Responsibilities**: 1. Assist the Front Office Assistant in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle...

  • Front Office Associate

    6 months ago


    Goa, India Hilton Full time

    Front Office Associate A Front Office Associate assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. **What will I be doing?** As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their needs...


  • Goa, Goa, India Kish Hospitality Consultant Full time

    Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Resort in North Goa. **Responsibilities**: 1. Assist the Front Office Supervisor in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest...


  • Goa, India De Mandarin Full time

    We at De Mandarin Hotel Goa is looking for front Office supervisor. You will be reporting to front office manager If interested and eligible you can contact us on 6364756503. - Supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. - Front office supervisor must have a strong...


  • Goa, Goa, India Kish Hospitality Consultant Full time

    Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Resort in North Goa. **Responsibilities**: 1. Assist the Front Office Supervisor in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest...

  • Front Office Associate

    6 months ago


    Goa, India 91HR Full time

    Position: Front Office Associate Location: Candolim Time: Rotational Salary : 20k -22k Requirement - Experience 3- 5 years in Front Office - Good Communication Skills are must. - Able to handle walk in customers, incoming calls - Preferred Female **Salary**: ₹20,086.00 - ₹22,335.21 per month **Benefits**: - Flexible schedule - Provident...


  • Goa, India De Mandarin Full time

    We at De Mandarin Hotel is looking for experienced front office supervisor in hotel industry. Those interested can contact on 6364756503. - in addition to managing front desk operations, the front office supervisor is also responsible for managing room inventory and coordinating with other departments, such as housekeeping and maintenance, to ensure that...

  • Front Office Associate

    6 months ago


    Goa, India 91HR Full time

    We are hiring Front Office Supervisor in the Hospitality Industry!! - Location: Vasco - Salary : 15k - 18k - Timings: Rotational Shift - Requirements: - Experience 2-4 years in Front Office - Graduate/Diploma in Hotel Management - Experience using front desk Software - Able to handle walk in customers, incoming calls - Good Communication Skills are...


  • Goa, India Paradigm Consultancies Full time

    **WE ARE HIRING** Job Designation: - Front Office Supervisor : Resort Job Location: - Nashik, Maharashtra **Salary**: - 28,000 - 30,000 per month Education: - Diploma or Degree in Hotel Management **Experience**: - Maximum 5 years of Experience as Front Office Supervisor - Minimum 2-3 years of experience as a similar role, preferably in a resort or...

  • Front Office Executive

    6 months ago


    Goa, India 91HR Full time

    **Job Title: Front Office Executive / Guest Relation Executive** A Front Office Executive plays a pivotal role in ensuring a positive first impression for guests or visitors to an organization. This position involves a combination of administrative tasks, customer service, and communication. **Key Responsibilities**: **1. Reception and Guest...

  • Front Office

    6 months ago


    Goa, India Raposo Resort Full time

    Job location: Raposo Resort, Near Badem Church, Badem, Assagao, Goa. We are looking for a **male employee** only Are you ready to embark on a career that combines hospitality and exceptional guest service? Join our team as a Front Office Associate at our beautiful resort and be the welcoming face that sets the tone for our guests' unforgettable...

  • Front Office Associate

    6 months ago


    Goa, India Cadillac Diamond Casino Full time

    Job Summary: Front Office Associates are responsible for providing exceptional guest service at the casino's front desk. They assist with check-in/check-out, handle inquiries, and ensure a positive guest experience. Key Responsibilities: - Greet and assist guests during check-in/check-out. - Handle guest inquiries and requests. - Provide information about...

  • Front Office Assistant

    6 months ago


    Goa, India VESCAPES Full time

    **Front Office Associate (Females Preferred)** 0 - 5 years 90,000-2 Lacs P.A. Location : South Goa **Job description** **Roles and Responsibilities** - The front office receives information and will then pass this on to the relevant department within the company. - Ability to develop required skills and knowledge on the job. - You will be the face of...

  • Front Office Associate

    6 months ago


    Goa, India Cadillac Diamond Casino Full time

    Job Summary: Front Office Associates are responsible for providing exceptional guest service at the casino's front desk. They assist with check-in/check-out, handle inquiries, and ensure a positive guest experience. Key Responsibilities: - Greet and assist guests during check-in/check-out. - Handle guest inquiries and requests. - Provide information about...


  • Goa, India Ananta Hotels & Resorts Full time

    We are hiring Front Office Supervisor at our unit Ananta Spa & Resorts, Pushkar. **Salary**: ₹12,000.00 - ₹18,000.00 per month

  • Front Office Associate

    6 months ago


    Goa, India Hotel Colva Kinara Full time

    Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing parcels etc. - Monitor...

  • Front Office Executive

    7 months ago


    Goa, India TEAM Recruiters Full time

    1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful, and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns. 5. Uses suggestive...

  • Front Office Executive

    6 months ago


    Goa, India The Byke Royal Pearl Full time

    **Responsibilities**: - Greet and welcome guests. - Keep updated records and files; - Prepare outgoing mail by drafting correspondence, securing parcels etc; - Assist other departments wherever necessary and maintain good working relationships with Team Members; - Maintaining records of Out ward & Inward mail; - Coordinating with various departments as per...