Customer Retention Executive
7 days ago
Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is support and services. So we are looking for the Customer Retention Executive who has a major role in the organization for the growth of both employee and company
Roles & Responsibilities
- Maintaining a healthy relationship with the clients.
- Regain the lost customers.
- Main focus on the customer retention.
- Answering client’s questions in a professional manner.
- Participating in exhibitions and conferences organized by the company.
- Creating awareness of the products and services offered by the company.
- Ensuring the company meets the targets.
- Handling complaints of the clients.
- Taking feedbacks from the clients.
Experience Range - 0 to 1 year
Job Location
- Nagpur
- Should have Good Communication Skills
**Job Type**: Regular / Permanent
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Nagpur, Nagpur - 440003, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer retention: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91 7420031533
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