Customer Retention Executive

7 days ago


Nagpur, India Webmilez Infotech Private Limited Full time

Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is support and services. So we are looking for the Customer Retention Executive who has a major role in the organization for the growth of both employee and company

Roles & Responsibilities
- Maintaining a healthy relationship with the clients.
- Regain the lost customers.
- Main focus on the customer retention.
- Answering client’s questions in a professional manner.
- Participating in exhibitions and conferences organized by the company.
- Creating awareness of the products and services offered by the company.
- Ensuring the company meets the targets.
- Handling complaints of the clients.
- Taking feedbacks from the clients.

Experience Range - 0 to 1 year

Job Location
- Nagpur
- Should have Good Communication Skills

**Job Type**: Regular / Permanent

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Nagpur, Nagpur - 440003, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer retention: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 7420031533


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