Guest Relation Executive

2 weeks ago

Mahabaleshwar, India Karma Lakewood, Mahabaleshwar Full time

We at Karma Lakewood, Mahabaleshwar are currently seeking a Guest Relations Executive to join our team and ensure that our guests receive the highest level of hospitality and satisfaction during their stay.
As a Guest Relations Executive, you will be the primary point of contact for our guests, responsible for ensuring their comfort, satisfaction, and overall positive experience. You will play a pivotal role in building strong relationships with guests and exceeding their expectations through personalized service and attention to detail.

Key Responsibilities:

- **Guest Welcome and Assistance**:

- **Problem Resolution**:

- **Feedback Management**:

- **Guest Relations**:

- **Front Desk Support**:

- **Events and Special Occasions**

Previous experience in guest relations, customer service, or hospitality industry with Excellent communication, interpersonal, and problem-solving skills.

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Experience**:

- total work: 3 years (required)

**Location**:

- Mahabaleshwar, Maharashtra (required)

Ability to Commute:

- Mahabaleshwar, Maharashtra (preferred)

Ability to Relocate:

- Mahabaleshwar, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9680203805

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