Back Office Assistant

1 month ago

Lucknow, India SMD laboratory Full time

**About us**

SMD laboratory is a small business in Lucknow, Uttar Pradesh. We are professional, agile and our goal is to Cater end to end Laboratory Needs of all Research labs..

Our work environment includes:

- Modern office setting
- Food provided

We are seeking a highly organized and detail-oriented individual to join our team as a Back Office Assistant in our chemical supply and distribution company in India. As a Back Office Assistant, you will be responsible for providing administrative and operational support to ensure the smooth functioning of the company's back-office operations. Your role will involve handling various tasks related to documentation, customer support, inventory management, and coordination with different departments.

**Responsibilities**:

- Assist in maintaining accurate records and documentation related to sales, purchases, invoices, and shipments.
- Process sales orders, purchase orders, and invoices using the company's software systems.
- Coordinate with the sales team to ensure timely delivery of orders and resolve any order-related issues.
- Handle incoming customer inquiries and provide exceptional customer service by addressing their concerns and resolving complaints promptly.
- Assist in managing inventory levels, including tracking stock availability, coordinating with the warehouse team for stock replenishment, and maintaining stock records.
- Prepare regular reports, including sales reports, inventory reports, and customer feedback reports.
- Collaborate with the finance department to ensure accurate billing and payment processing.
- Maintain a well-organized filing system for easy retrieval of documents.
- Assist in organizing and coordinating meetings, conferences, and other company events.

**Requirements**:

- Bachelor's degree in Business Administration, Commerce, or a related field is preferred.
- Prior experience in a similar role, preferably in a chemical supply or distribution company, would be an advantage.
- Excellent organizational and time management skills to handle multiple tasks efficiently.
- Strong attention to detail and accuracy in record-keeping and data entry.
- Good communication skills to interact effectively with customers and colleagues.
- Ability to work independently and as part of a team in a fast-paced environment.

Pay: ₹8,086.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Data entry (preferred)
- total work (preferred)

**Language**:

- English (preferred)

Work Location: In person

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