Customer Services Executive

2 weeks ago


Bengaluru Karnataka, India Talent Corner HR Services Private Limited Full time

Ensure optimal customer support, focusing on order handling and operational planning to exceed customer expectations and enhance overall satisfaction.

Key Responsibilities:

- Manage customer orders, inquiries, and demand
- Collect and analyze customer feedback
- Provide timely reports on customer service metrics
- Track and update customer orders
- Collaborate with the team to ensure customer satisfaction

**Requirements**:

- 3-4 years of experience in Customer Service
- Graduate or Post-Graduate in any discipline
- Experience in building and maintaining customer relationships
- Familiarity with order management (advantageous)
- Effective communication and problem-solving skills
- Proficient in analytical, negotiation, and planning skills

Geography and Travel Requirements:
**Local role with no specific geographical coverage or travel requirements.**

Work Environment:

- Local role with no specific geographical coverage or travel requirements

**Job Types**: Full-time, Permanent

Pay: ₹100,000.00 - ₹400,000.00 per year

**Benefits**:

- Paid time off

Schedule:

- Weekend only

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer relationship management: 3 years (preferred)
- Customer service: 3 years (preferred)
- Order Tracking: 3 years (preferred)

Work Location: In person



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