Customer Support Executive

2 weeks ago

Peelamedu Coimbatore Tamil Nadu, India Canapprove Immigration Services private Limited Full time

**Processing Associate: -**
- Follow client norms, maintain excellent quality, and resolve errors while call copying documents and performing other tasks.
- Follow up with clients for further processing, documents etc.
- Consult with them for further documentation proceedings.
- Ensure integrity of original documents through processing and packing and marking of prepared projects.
- Check completion and correctness of forms, documents, and bills.
- Identify and resolve problems in collaboration with the management.
- Organize establishment to maintain quality and safety of services provided.
- Utilize software skills to write, edit, revise, and compare documents according to guidelines.
- Perform transcription and conversion work and scanning of documents.
- Handle correspondence, preparation of presentations and budgets, and varied documents.
- Ensure complete secrecy in managing confidential documents and manage document recovery.
- Proofread, merge and format documents whenever required.
- Merge image documents with text documents and assist in printing procedures.
- Supervise completion of corporate and authorized projects within given time, resources, and official guidelines.
- Maintain electronic data files as well as hard copies of reports for FDA approval.
- Research loan documents for conformity to terms and conditions.
- Collaborate with bank officials on adhering to or revising government norms for loan documents and verification of Uniform Commercial Code.
- Ensure agreement of documents and corporate records with legal, clinical, financial, and regulatory guidelines.
- File, record, recover, archive, scan and maintain documents and database systems.

**Other Criteria**:

- Preferred only work at the office.
- PG or UG
- **Excellent spoken &written skills in English.**
- Active, Customer handling, Convincing, Smart & Energetic
- Minimum One year commitment to the company expected.
- Age: 28 - 35 years
- Career break due to maternity is also acceptable.
- Experience: 1-2 years with Customer Relationship Management

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹26,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your expected salary?
- Do you have any experience with direct client interaction?

**Experience**:

- Customer relationship management: 1 year (required)
- documentation: 1 year (required)

Ability to Relocate:

- Peelamedu, Coimbatore, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9597080224

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