Service Coordinator
6 months ago
Responsible for Maintaining & managing the documentation as well as data entry and management work for the assigned service team.
- Handle & maintain records/reports regarding the calls/customer complaints & manage customer communication for call updates Collecting and co-ordinating for Daily Call report & entry in ERP software
- Assist Service manager for managing team & mapping for client calls communication & co-ordination
- Co-ordinate for project handover process as per the checklist
- expenses/vendor invoices/courier exp etc. maintain data base and sync with accounts for the clearance & filing management of respective bills/invoice along with receipts
- Maintaining the attendance of on-site team
- Maintaining and managing timely Vendor/OEM follow up for RMA delivery & dispatch as per process.
- Co-ordinate and follow up for Preventive Maintenance as per scheduled time.
**Benefits**
- Friendly environment
- 12 Paid Leaves and sick leave as well
- Festival Celebrations
- Birthday Celebrations
**Job Types**: Full-time, Permanent
**Salary**: ₹15,352.87 - ₹20,175.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9099900844
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