Service Coordinator
2 months ago
Job Title: Service Coordinator (Back Office)
Department: Service/Operations
Job Summary:
Key Responsibilities:
Service Coordination:
Coordinate with field service technicians and engineers to ensure timely completion of service tasks.
Handle scheduling of service appointments and ensure availability of resources.
Track and monitor service progress and provide status updates to customers.
Customer Communication:
Act as the primary point of contact for service-related queries.
Address customer concerns and escalate issues when necessary.
Documentation & Reporting:
Maintain accurate service records, including job orders, invoices, and customer feedback.
Prepare and present reports on service performance and metrics.
Ensure all documentation is up-to-date and organized.
Inventory & Resource Management:
Monitor and manage service-related inventory, ensuring required tools and parts are available.
Coordinate with procurement for the purchase of required materials.
Team Support:
Assist the service team with administrative tasks such as data entry, report generation, and scheduling.
Support the operations team with any back-office tasks related to service coordination.
Skills & Qualifications:
Education: High school diploma or equivalent (Bachelor's degree in business administration or a related field preferred).
Experience: 1-3 years of experience in a back-office or administrative role, preferably in a service-related industry.
Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint), knowledge of CRM systems is a plus.
Communication Skills: Strong verbal and written communication skills.
Time Management: Ability to prioritize tasks and meet deadlines.
Problem-Solving: Strong problem-solving skills and the ability to handle customer issues effectively.
Personal Attributes:
Organized and detail-oriented.
Ability to work in a fast-paced environment.
Team player with strong interpersonal skills.
Working Conditions:
Hours: Full-time, 9:00 AM - 6:00 PM (or as required).
Location: Office-based role.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
Expected Start Date: 11/10/2024
-
Service Coordinator
3 months ago
Vadodara, Gujarat, India Valmet Inc. Full timeService coordinator position is responsible for supporting service business activities in India region. Educational Qualification/Experience: Diploma or Science/Commerce Graduate with 2Yrs. experience. This is a contract position. Job includes: - Preparing Service offer. - Service order entry, - Field service Invoicing & Documentation, - Payment...
-
Service Coordinator
3 months ago
Vadodara, Gujarat, India Analytical Technologies Limited Full time**Company Summary** Analytical Technologies Limited is an ISO: 9001 Certified Company engaged in Designing Manufacturing, and Marketing & Providing Service for the Analytical, Chromatography, Spectroscopy, Biotechnology, Biomedical, Clinical Diagnostics, and Material Science & General Laboratory Instrumentation. We have presence in at least 100 countries...
-
Service Coordinator
5 months ago
Vadodara, Gujarat, India Analytical Technologies Limited Full time**Analytical Technologies Limited **is an ISO: 9001 Certified Company engaged in Designing Manufacturing, and Marketing & Providing Service for the Analytical, Chromatography, Spectroscopy, Biotechnology, Biomedical, Clinical Diagnostics, and Material Science & General Laboratory Instrumentation. We have presence in at least 100 countries across the...
-
Service Coordinator
6 months ago
Vadodara, India Analytical Technologies Limited Full time**Company Summary** Analytical Technologies Limited is an ISO: 9001 Certified Company engaged in Designing Manufacturing, and Marketing & Providing Service for the Analytical, Chromatography, Spectroscopy, Biotechnology, Biomedical, Clinical Diagnostics, and Material Science & General Laboratory Instrumentation. We have presence in at least 100 countries...
-
Service Coordinator
3 months ago
Padra, Vadodara, Gujarat, India Prima Equipment Full time**Responsibilities** 2. Follow ups to do for Purchase Order of Quote submitted. 3. After receipt of PO, to prepare & submit Sales Order Confirmation, Proforma Invoice. 4. To ready material from Production, Stores with tas generating in CRM. 5. Submit relevant documents to accounts team for tax Invoice generations. 8. To update Customer Master...
-
Sales & Service Coordinator
6 months ago
Makarpura, Vadodara, Gujarat, India Hemetek Techno Instruments Pvt. Ltd. Full timeClient Interaction and Support - Service Management - Staff Coordination - Documentation and Reporting - Quality Assurance - Coordination with Other Departments - Resource Management - Financial Oversight Pay: ₹8,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Bachelor's...
-
Service Coordinator
6 months ago
Ahmedabad, Gujarat, India Jay Pumps Pvt Ltd Full time**JOB DESCRIPTION** - **Service Co-coordinator** - Service complains managing - Customer feedback calling/ reports - Service engineer’s report filing - Warranty Reports collecting from branch/service engineers - Quotation preparation - Maintaining records of service repeorts - AMC scheduling - AMC business generation - Service book reconciliation with...
-
Sales Coordinator
6 months ago
Vadodara, Gujarat, India Wardwizard Innovations & Mobility Ltd. Full timeAs a Sales Coordinator, you will play a crucial role in supporting the sales team by managing various administrative tasks and ensuring smooth communication between the sales department and other internal departments. Your responsibilities will include coordinating sales activities, maintaining accurate records, and providing excellent customer...
-
Service Coordinator
6 months ago
Ahmedabad, Gujarat, India Electrolab India Pvt. Ltd Full timeWe have an urgent requirement for the position of Service Coordinator JD - To response the customer mails & calls and schedule the service engineers PM's & Breakdown calls. Installation lists, Maintenance schedules, Issues lists and Warranty claims generation through ERP. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹15,000.00...
-
Sales and Customer Service Coordinator
4 weeks ago
Vadodara, Gujarat, India Akshar Staffing Full time**Job Title:** Sales and Customer Service Coordinator**Job Role:** Client Account Manager**Key Responsibilities:**Coordinate activities related to sales and customer service on clients' accountsIdentify and secure business opportunities through cold calling, emails, and other outreach effortsDevelop a sales pipeline by working on pre-identified accounts and...
-
Back Office Coordinator
6 months ago
Vadodara, Gujarat, India United fire and Safety Services Full timeThis is a full-time on-site role for a Back Office Sales Coordinator (Domestic & Export) at UNITED FIRE AND SAFETY SERVICES. The role involves coordinating sales activities, providing customer service, and ensuring smooth sales operations. The Sales Coordinator will be responsible for communicating with customers, handling sales inquiries, managing orders,...
-
Service Coordinator
2 months ago
Sachin, Surat, Gujarat, India Skega engineering co. Pvt. Ltd. Full time**A service coordinator's primary responsibility is to ensure that an organization's services are coordinated and implemented properly. They act as a point of contact for clients, service technician, and internal teams, and their duties may include** **JOB DESCRIPTION**: **- Communicating with clients, answering questions, providing updates on service...
-
Back Office Coordinator
5 months ago
Vadodara, Gujarat, India United fire and Safety Services Full timeThis is a full-time on-site role for a Back Office Sales Coordinator (Domestic & Export) at UNITED FIRE AND SAFETY SERVICES. The role involves coordinating sales activities, providing customer service, and ensuring smooth sales operations. The Sales Coordinator will be responsible for communicating with customers, handling sales inquiries, managing orders,...
-
Service Coordinator
6 months ago
Ahmedabad, Gujarat, India EIE Instruments Full timeCompany Name : EIE Instruments Pvt. Ltd. Location : Ahmedabad About the Role: A Service Coordinator acts as an advocate for their clients and provides information on how they can connect with a right person at a right time for complaint matters. In addition, they work as an intermediary between clients, often serving in a support role for them during...
-
Floor Coordinator
6 months ago
Vadodara, Gujarat, India BANKERS GROUP OF HOSPITALS Full time: - Approving discounts from hospital departments for patient treatments. - Coordinating and acquiring drugs from pharma companies as donations towards patient treatment. - Financial Counseling for patients. - Filling in the financial form for bills of patients. - Communicating to the billing department for patient bills. - Coordinating for patients...
-
Purchase Coordinator
1 month ago
Vadodara, Gujarat, India Globomotive India limited Full timeJob Responsibility for purchase: Ensure competent quality execution of all regular purchasing duties and administrative works Maintain complete updated purchasing records/data and pricing in the system. Prepare reports and summarize data including sales report and book value. Schedule store visits and conduct competitor survey. Execution and monitoring...
-
Sales Coordinator
6 months ago
Vadodara, Gujarat, India Analytical Technologies Limited Full timeService coordinator All over service engineers planning, 2. Daily reporting to md for all over issue in service department, 3. Communication with factory regarding problem facing in systems 4. Take replacement of parts or system under warranty from factory 5. Check engineers expenses 6. Check incentive proposals of engineer (For performance...
-
Sales Coordinator
6 months ago
Vadodara, Gujarat, India Analytical Technologies Limited Full timeService coordinator All over service engineers planning, 2. Daily reporting to md for all over issue in service department, 3. Communication with factory regarding problem facing in systems 4. Take replacement of parts or system under warranty from factory 5. Check engineers expenses 6. Check incentive proposals of engineer (For performance...
-
Service Representative
4 weeks ago
Vadodara, Gujarat, India Unisafe Services Full timeJob Title: Service Representative Department: Service/Operations Job Summary: Key Responsibilities: Coordinate with field service technicians and engineers to ensure timely completion of service tasks. Handle scheduling of service appointments and ensure availability of resources. Track and monitor service progress and provide status updates to...
-
Sales/ Service Coordinator
5 months ago
Ahmedabad, Gujarat, India shriconsultancy services Full timeJob Details: Position-Sales/ Service Coordinator Experience-3-5years Salary-25k Location-Ahmedabad,Gujarat Industry : Any Manufacturing Industry Job Location : Ahmedabad HO Required English communication strong, can handle team also. Duties and Responsibilities: - 1. Coordination with the sales team 2. Company & Factory dealers’ coordination 3....