International Voice Process
2 months ago
Outbound calls to insurances for claim status and eligibility verification
- Denial documentation and further action
- Calling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of the unpaid claims.
- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
- Maintain the individual daily logs.
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
- Work cohesively in a team setting. Assist team members to achieve shared goals.
- Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies
- Communication / Issue escalation to seniors if there is any in a timely manner
- Punctuality is expected all the time
- 0-3 months in any international call center.
- Minimum typing speed of 35 WPM Basic knowledge of MS Office - Preparing spreadsheets and documents
- Good Communication skills - must be able to fluently converse in English.
- Must have a neutral accent No stammering and lisp
**Salary**: ₹50,000.00 - ₹300,000.00 per year
**Speak with the employer**
+91 8870841927
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