Infrastructure Admin 2

6 months ago


Kolkata West Bengal, India Hyland Software Full time

**Overview**:

- This role is responsible for assisting with implementing monitoring configuring troubleshooting and maintaining the IT Infrastructure.

**Responsibilities**
- Respond to requests related to systems
- Identify where the creation of proposals for purchasing of new technology is needed
- Create and execute on projects involving installations upgrades and modernization of servers and systems
- Assist with audits of servers and environment to ensure compliance with established standards policies and configuration guidelines
- Provide support for Infrastructure systems such as server maintenance storage networking database administration network security messaging directory services server virtualization monitoring etc.
- Compose internal documentation with oversight from team members that reflects processes and system configuration
- Consistently provide input on how to improve internal efficiencies; grow knowledge and be aware of best practices and market trends
- Participate in the maintenance testing and execution of the disaster recovery plan

**Minimum Qualifications**
- High School Diploma
- Experience in systems administration
- Experience with Microsoft Windows network environments including Microsoft Active Directory
- Experience with virtualization technology
- Knowledge of Dell IBM Cisco and/or HP server hardware
- Demonstrated ability to write concise logical grammatically correct documentation
- Strong analytical and problem solving skills
- Strong customer service orientation
- Attentive to detail as demonstrated by regularly verifying all work thoroughly to ensure accuracy
- Self-motivated with the ability to manage projects to completion
- Strong collaborative skills applied successfully within team as well as with other areas
- Ability to work outside of normal business hours (evenings weekends etc.)
- Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
- up to 10% travel time required

**What you will be doing**:

- Respond to requests related to systems
- Identify where the creation of proposals for purchasing of new technology is needed
- Create and execute on projects involving installations, upgrades and modernization of servers and systems
- Assist with audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines
- Provide support for Infrastructure systems such as server maintenance, storage, networking, database administration, network security, messaging, directory services, server virtualization, monitoring, etc.
- Compose internal documentation with oversight from team members that reflects processes and system configuration
- Consistently provide input on how to improve internal efficiencies; grow knowledge and be aware of best practices and market trends
- Participate in the maintenance, testing, and execution of the disaster recovery plan

**What will make you successful**:

- High School Diploma
- Experience in systems administration
- Experience with Microsoft Windows network environments, including Microsoft Active Directory
- Experience with virtualization technology
- Knowledge of Dell, IBM, Cisco and/or HP server hardware
- Demonstrated ability to write concise, logical, grammatically correct documentation
- Strong analytical and problem solving skills
- Strong customer service orientation
- Attentive to detail, as demonstrated by regularly verifying all work thoroughly to ensure accuracy
- Self-motivated with the ability to manage projects to completion
- Strong collaborative skills, applied successfully within team as well as with other areas
- Ability to work outside of normal business hours (evenings, weekends, etc.)
- Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
- up to 10% travel time required


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