IT Admin Assistant

2 months ago

Kolkata West Bengal, India Galaxy of Homes Full time

**IT Admin Assistant**

This is an unmissable opportunity for an ambitious IT Admin Assistant to step up into a role that offers internal progression and learning.

The Assistant System Administrator is responsible for assisting in the maintenance, configuration, and reliable operation of computer systems and servers. They will install hardware and software, troubleshoot issues, and ensure the systems are up-to-date with the latest security patches and upgrades. The role also involves providing technical support to end-users and participating in IT projects under the guidance of senior staff.

**Key Responsibilities**:
System Maintenance: Assist in the monitoring, maintenance, and support of servers, networks, and computer systems to ensure smooth and reliable operation.

Troubleshooting: Identify and resolve hardware, software, and networking issues. Escalate complex problems to senior team members when necessary.

User Support: Provide technical support to end-users, including troubleshooting software and hardware issues, setting up user accounts, and ensuring systems are operating efficiently.

**Qualifications**:
Education: 10+2 or Bachelor’s degree in any field (or equivalent work experience).

Experience: 0-2 years of experience in IT support, system administration, or a related role.

**Technical Skills**:
Basic knowledge of Windows operating systems.

Familiarity with networking concepts, including TCP/IP, DNS, DHCP, and VPNs.

Experience with MS Office,Basic Softwares and user account management.

Basic scripting skills (e.g., PowerShell, Bash) are advantageous.

**Soft Skills**:
Problem-solving skills and attention to detail.

Ability to work independently as well as part of a team.

Good communication skills, both written and verbal.

Ability to manage user expectations effectively.

**Work Environment**:
Mainly Office seating, Occasional requirements to work outside regular business hours for system maintenance or emergency support.

**Schooling should have been in English language.**

Good English communication skills needed.

Good organizational and time management skills.

Strong analytical, research and problem-solving skills.

**OPTIONAL**

Bachelor’s degree in computer science, information technology, information systems, or similar may be an advantage.

**Location: Kolkata (Salt Lake City, Sector - V, India)**

Office Timing: Office hours to coincide with UK working hours (12:30 AM - 09:30 PM)

Office Days - Monday to Friday (5 Days a week)

**Company Profile**:
Galaxy of Homes (UK) is one of the fastest growing & award winning real estate company in the United Kingdom.

We are a group of 5 companies who help investors to turn their Buy to Let dreams into reality.

Pay: ₹144,000.00 - ₹180,000.00 per year

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- UK shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- The office timings are 12:30 PM to 09:30 PM from Monday to Friday. Are you fine with the timings ?
- Do you confirm you have strong knowledge in deploying windows group policies on Windows 10 or 11 ?
- Where do you live in Kolkata ? (Be specific about place)
- What was the medium of instruction (language) in your school ?
- What is your current employment notice period ? (If not employed currently, then write NA)

**Experience**:

- Microsoft Excel: 1 year (required)
- Remote access software: 1 year (required)
- Google Suite: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Application Deadline: 03/10/2024

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