Customer Success Executive

4 weeks ago

Mumbai, India Contractor Plus Full time

**About Contractor+**:
Contractor+ is a high-energy, fast-paced SaaS/mobile software company carving out a unique space at the intersection of field service management software and contractor software markets.

With offices in Orlando, Florida, and Mumbai, Maharashtra, we are all about delivering groundbreaking solutions that drive business growth and make a real impact in the field.

**The Role**:
This is NOT a normal 9-5 job. We're running lean in startup mode, and we're looking for a Customer Success Manager who can match our energy, our passion, and our drive. As a key player in our team, you will take the lead in managing our customer relationships, helping troubleshoot issues, assist with onboarding, coordinate between our customers and our engineering & QA teams, conducting demos, writing knowledgeable articles, and making sure every customer LOVES the service they get when they need us.

**Your Promise**:
You're in this for more than just a paycheck. You're ready to live the startup life, where the hours are flexible because the work is so engaging. You're ready to make sacrifices now because you're driven by the vision of what we can achieve. In 5 years, we're aiming for a $1B+ exit and making our core team very wealthy. In return for your commitment and expertise, we're offering a competitive salary plus equity compensation.

**What You Bring to the Table**:
Forget the college degrees and the formalities. We're looking for raw talent, pure passion, and unstoppable drive. Are you a rockstar at managing client relationships? Are you assertive, well-spoken, and ready to work your butt off? Are you the BEAST we're looking for?

**Deadline**:
**Salary**: ₹50,000.00 - ₹100,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Work from home

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus

Application Question(s):

- Do you know how to speak in U.S. accent?

**Experience**:

- total work: 2 years (preferred)

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