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Telesales

2 months ago

Kudlu Gate Hosur Road, India Boston Business Solutions Full time

**CPG BPM service Pvt Ltd**:
**Qualification**: Any UG graduation

**Training**:15days

**Languages** must known:English+tamil/telugu/kannda/hindi

**Shift Timings**:9 to 6, sunday fixed week off

**Salary**: 1yr Experience : 20,000 take home + incentives, 2Yr experience:24,000take home+incentives

**Responsibilities**
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Requirements and skills**
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Salary**: ₹20,000.00 - ₹24,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- customer support: 1 year (preferred)
- Sales: 1 year (preferred)
- Domestic voice process: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)
- Tamil (preferred)
- Telugu (preferred)
- Kannada (preferred)

License/Certification:

- Relieving letter (required)

Ability to Commute:

- bommanahalli, Kudlu Gate Hosur Road, Karnataka (required)

Ability to Relocate:

- bommanahalli, Kudlu Gate Hosur Road, Karnataka: Relocate before starting work (preferred)

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