International Telesales Representative

6 months ago


Mira Road Mumbai Maharashtra, India Testriq QA Lab LLP Full time

Role - International Telesales Representative
Experience - 1 to 3 years
Location - Mumbai
Work Mode - On Site
Work Type - Full Time

**Job Summary**:
**Key Responsibilities**:

- Conduct outbound international calls to prospective clients to promote and sell our products/services.
- Develop and maintain a thorough understanding of our offerings and market trends to effectively communicate with clients.
- Identify and qualify sales opportunities through cold calling, lead follow-up, and relationship building.
- Present and demonstrate the value of products/services to prospective buyers, tailoring presentations to their needs and objections.
- Achieve and exceed monthly and quarterly sales targets and performance metrics.
- Maintain accurate and up-to-date records of all sales activities and customer interactions in the CRM system.
- Handle customer inquiries, resolve issues, and provide post-sale support to ensure customer satisfaction.
- Collaborate with the sales team and other departments to optimize sales strategies and enhance customer experience.
- Stay informed about industry developments and the competitive landscape to adapt sales tactics as needed.

**Qualifications**:

- Fluent in English with excellent verbal and written communication skills; additional languages are a plus.
- Proven experience in telesales, telemarketing, or a similar sales role, preferably with international exposure.
- Strong sales acumen with a track record of meeting or exceeding sales targets.
- Exceptional interpersonal skills with the ability to build rapport and trust with clients.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficient in using CRM software and other sales tools.
- Strong organizational and time management skills with attention to detail.
- Flexibility to work across different time zones to accommodate international clients.

**Education and Experience**:

- Bachelor's degree in Business, Marketing, Communications, or a related field is preferred.
- Minimum of 1 year of experience in telesales or a related sales position.

Pay: ₹10,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Paid sick time

Schedule:

- Fixed shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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