Customer Support Intern

1 month ago

India Reelo Technologies Full time

**Why Reelo**

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:
**1. Getting people to make their first purchase.**

**2. Getting those people to come back and buy again (and again and again).**

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

**About the opportunity**

As Reelo grows, we're looking for a passionate Customer Support Intern for 6 months to join our team for the next phase of growth. You will be encouraged to utilize the best of your expertise & energy to make sure that the customer value is maintained and they get the best experience possible. Ultimately, you will help establish the firm’s reputation as a company that offers excellent customer support during all sales and after-sales processes. You’ll have the opportunity to convert this internship to a full-time role after 6 months.

**What will you do?**

Provide knowledgeable answers to questions about product, processes, & anything they need help with

Work with internal departments to meet customers needs

Data entry in various platforms

**What you need?**

Excellent verbal and written communication skills.

Problem solving-skills with attention to detail

Combination of - patience, empathy, and positivity

Ability to multi - task, organize & prioritize work

Flexibility and agility to work with a start-up and be part of its growth

You’re entrepreneurial; you don’t need direction; you're self-driven, energetic, enthusiastic, adaptable and a team player.

**Ready to apply**

Reelo has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking, and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

Include your resume, contact details and why you want to intern with us.

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