Tele Caller Executive
2 months ago
Job Title: Tele Caller (Female)
**Job Description**:
As a Tele Caller, you will be responsible for initiating telephonic contact with potential customers to generate sales, provide information, and promote company products or services. Your main objective is to effectively communicate with customers to understand their needs, address their queries, and persuade them to purchase or utilize the offered services.
Key Responsibilities:
- Make outbound calls to potential customers based on provided lists or databases.
- Introduce company products or services to customers over the phone.
- Engage customers in conversation to understand their needs and preferences.
- Answer questions about products or services and provide additional information as requested.
- Explain product features, pricing, and benefits to customers.
- Update customer databases with relevant information obtained during the call.
- Follow up with customers who have shown interest in the products or services.
- Provide accurate information about promotions, discounts, and special offers.
- Meet daily, weekly, and monthly sales targets.
- Maintain professionalism and adhere to company policies and guidelines during interactions with customers.
- Handle customer complaints and resolve issues effectively to ensure customer satisfaction.
- Collaborate with the sales team to ensure smooth customer transitions and enhance sales opportunities.
- Keep abreast of product knowledge and industry trends to provide accurate information to customers.
- Document all call information according to standard operating procedures.
Skills and Qualifications:
- Excellent communication skills, both verbal and written.
- Strong persuasive and negotiation skills.
- Ability to engage customers in meaningful conversations.
- Good listening skills to understand customer needs.
- Patience and empathy in handling customer inquiries and complaints.
- Proven track record of meeting and exceeding sales targets.
- Familiarity with CRM systems and basic computer proficiency.
- Ability to work independently and as part of a team.
- Time management and organizational skills.
- High school diploma or equivalent; additional qualifications in sales or marketing are a plus.
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Telemarketing: 1 year (preferred)
**Language**:
- Marathi (preferred)
Ability to Commute:
- Sadashiv Peth, Pune, Maharashtra (required)
Ability to Relocate:
- Sadashiv Peth, Pune, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7293165165
Expected Start Date: 26/02/2024
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