Lobby Coordinator

4 months ago


Hyderabad Telangana, India Star Hospitals Full time

**Contact Number - 7892006386 / 90302 21910**
- Responsible to have complete orientation of operating software of Hospital.
- To conduct daily briefing with staff for day to day activates.
- Coordinating with all OT staff /MICU staff/ Billing staff/ for planned major surgery procedures, surgery clearance and patient shifting.
- Ensure the Hospital is clean in coordination with the House Keeping Department.
- Coordinating with all laboratory in-charge and Bio medical in charge and ensure that all equipments should be in working order.

Responsible for efficient functioning of front office personnel processes system and ensure Front office Team awareness and readiness towards emergency
- To achieve 90% and above score in patient satisfaction index on a monthly basis.
- Investigate and resolved customer inquiries and complaints in a timely and empathetic manner
- To make inpatient rounds, ask open-ended questions to assess patient needs and ensure the services provided delight the patient and patient family members.

Provide prompt, courteous, efficient and personalized service to all patients.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 4 years (preferred)



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