Process Expert

2 weeks ago

Mumbai, India Quadrangle Full time

The overall responsibility of this position is to provide a good level of service to our internal and external customers, work with the US Operations team (2 time zones), & traders. Execution and follow-up on transactions of order management.

**Duties include but are not limited to**
- Ensure sales contracts and purchase orders are issued in accordance with the companys internal operational procedures making sure all costs involved in the transactions are taken into account and recorded properly.
- Facilitate approvals and send to respective parties.
- Work with Finance dept. to prepare **LC** (letters of credit) for suppliers and arrange required letters of credit amendments.
- Examine draft documents received by supplier and request necessary changes.
- Monitor shipments and keep customers updated of estimated cargo arrival date at destination.
- Confirm with financial dept. credit limit in place before releasing cargo to customers.
- Prepare customer invoices as guided by US Operations teams
- Check vendor invoices, freight and service providers invoices. Ensure they are paid in line with contracted terms of payment.
- Assist Operations and traders as needed. Experience; freight forwarding experience preferred, Export Import Documentation, Logistics Coordination & Operations- Role:
Customer Success, Service & Operations - Other
- Salary:
8-12 Lacs P.A.
- Industry:
Courier / Logistics (Logistics Tech)
- Department:
Customer Success, Service & Operations
- Role Category:
Customer Success, Service & Operations - Other
- Employment Type:
Full Time, Permanent
- Key Skills

Contract Management

Trade Operation

Letter Of Credit

Maersk

LC

Backend Operations

Logistics Operations

Contract Administration

Trade Support

Order Management

Back Office Operations

Trade Settlements

Trade Processing

Shipping Operations

Settlements

Order Processing

Skills highlighted with ‘‘ are preferred keyskills
- Education
- UG:
Any Graduate

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