Customer Care Executive

3 weeks ago


Navrangpura Ahmedabad Gujarat, India OTU India Full time

Job Title: Customer Relation Executive

Key Responsibilities:
Serve as the primary point of contact for customers, addressing inquiries related to EVIndia’s products and services.

Handle customer complaints and resolve them efficiently, ensuring high levels of satisfaction.

Assist customers in understanding financing options for EV vehicles.

Build long-term relationships with customers to encourage repeat business and customer loyalty.

Coordinate with internal teams to ensure seamless customer service.

Collect and analyze customer feedback to improve service quality.

Maintain and update customer records and documentation

Qualifications: Educational Qualification: Minimum 12th pass.

Experience: 1-2 years of experience in customer relations

Salary:

- ₹20,000 - ₹22,000 per month

Language Proficiency:

- Telugu, Malayalam, Kannada, or Tamil

Location:

- Nvarangapura ,Ahemdabad

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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