Customer Success Associate

2 months ago


Chennai, India Sulekha.com Full time

Roles & Responsibility:

- Provide business insight to senior stakeholders and help define customer experience;
- Serveas advocate for software and assist clients with questions and/or concerns;
- Identify ways to improve onboarding, customer support, and account management processes;
- Escalate and resolve issues in a timely manner;
- Become a SME where it relates to software;
- Develop trusted relationships with new and existing clients and ensure satisfaction with software product.

**Salary**: ₹400,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Flexible shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)

**Speak with the employer**
+91 8939743611
- Health insurance



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