Customer Success Associate
2 months ago
Roles & Responsibility:
- Provide business insight to senior stakeholders and help define customer experience;
- Serveas advocate for software and assist clients with questions and/or concerns;
- Identify ways to improve onboarding, customer support, and account management processes;
- Escalate and resolve issues in a timely manner;
- Become a SME where it relates to software;
- Develop trusted relationships with new and existing clients and ensure satisfaction with software product.
**Salary**: ₹400,000.00 - ₹500,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Flexible shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 3 years (preferred)
**Speak with the employer**
+91 8939743611
- Health insurance
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