Customer Support Officer
6 months ago
Provide outstanding customer service and support to clients
- Assist customers with their financial service needs, including loan operations, mortgage servicing, and mortgage underwriting
- Resolve customer issues and complaints with empathy and professionalism
- Keep records of customer interactions and transactions, ensuring accuracy and confidentiality
- Collaborate with other departments to resolve complex customer issues
- Identify opportunities to improve customer service processes and procedures
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- prefer age between 22-25
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- Customer support: 1 year (required)
**Language**:
- Hindi (preferred)
- English (preferred)
**Location**:
- Zirakpur, Punjab (required)
Work Location: In person
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