Customer Support Officer

2 weeks ago


Zirakpur, India Kuber financial services pvt ltd Full time

Provide outstanding customer service and support to clients
- Assist customers with their financial service needs, including loan operations, mortgage servicing, and mortgage underwriting
- Resolve customer issues and complaints with empathy and professionalism
- Keep records of customer interactions and transactions, ensuring accuracy and confidentiality
- Collaborate with other departments to resolve complex customer issues
- Identify opportunities to improve customer service processes and procedures

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- prefer age between 22-25

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- Customer support: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

**Location**:

- Zirakpur, Punjab (required)

Work Location: In person



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