Guest Relation Officer
2 weeks ago
A Guest Relation Officer, also known as a Guest Relation Coordinator or Guest Relation Specialist, is a customer service-oriented employee who greets hotel guests. From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. They also handle guest complaints, assist with the check-in process and explain all facility amenities, such as pool areas and restaurants. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints and providing information about facilities, programs, and other services.
**Salary**: From ₹25,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Thane, Thane - 400601, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 3 years (preferred)
**Speak with the employer**
+91 9594534773
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