Clinic Assistant Intern

2 weeks ago

Remote, India 247 DCT Full time

**Job Title**: Clinic Assistant Intern (Intern to Full-Time)
- English Speaking

**Company**: 24/7 DCT

**Location**: Remote - India

**About Us**:
24/7 DCT is a leading provider of online healthcare services, committed to revolutionizing the way individuals access and receive medical care. Through our innovative telehealth platforms and virtual clinics, we aim to make healthcare more accessible, convenient, and personalized for patients worldwide.

**Position Overview**:
We are seeking a motivated and enthusiastic Clinic Assistant Intern to join our team at 24/7 DCT. This internship opportunity offers hands-on experience in a fast-paced healthcare environment, with the potential for a full-time position upon successful completion of the internship. As a Clinic Assistant Intern, you will have the opportunity to support our healthcare professionals, gain valuable skills, and contribute to our mission of improving healthcare delivery.

**Responsibilities**:

- **Patient Support**: Assist patients with scheduling appointments, accessing telehealth services, and navigating our online platforms. Provide guidance and support to patients with inquiries and concerns.
- **Administrative Tasks**: Perform various administrative tasks to support clinic operations, including data entry, filing, organizing patient records, and maintaining inventory of supplies.
- **Telehealth Assistance**: Facilitate telehealth consultations by assisting healthcare providers with setting up virtual appointments, troubleshooting technical issues, and ensuring a smooth patient experience.
- **Documentation and Record-Keeping**: Maintain accurate and up-to-date patient records in compliance with HIPAA regulations and organizational policies. Document patient information, appointments, and interactions in electronic health record (EHR) systems.
- **Patient Education**: Educate patients about our telehealth services, resources, and programs. Provide information on preventive care, health screenings, and wellness initiatives to promote patient engagement and empowerment.
- **Quality Assurance**: Assist in monitoring the quality and efficiency of clinic operations. Identify areas for improvement and contribute ideas for enhancing patient satisfaction and overall clinic performance.
- **Professional Development**: Participate in training sessions, workshops, and educational opportunities to expand your knowledge and skills in healthcare administration, telehealth technology, and patient care.

**Requirements**:

- Recently graduated in Healthcare Administration, Medical Assisting, Nursing, or related field.
- Strong communication and interpersonal skills, with a friendly and professional demeanor.
- Excellent organizational and time management abilities, with attention to detail.
- Comfortable working in a remote environment and using telehealth platforms.
- Basic knowledge of medical terminology and healthcare regulations is preferred but not required.

**Benefits**:

- Hands-on experience in a growing telehealth organization.
- Mentorship and guidance from experienced healthcare professionals.
- Opportunity for advancement to a full-time position based on performance and availability.
- Flexible schedule to accommodate academic commitments.

**Job Types**: Full-time, Permanent

**Benefits**:

- Work from home

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Yearly bonus

Work Location: Remote

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