![ErgodE IT Services Pvt. Ltd.](https://media.trabajo.org/img/noimg.jpg)
Executive - Customer Service Executive
3 weeks ago
**Key Responsibilities**:
- Responsible for taking buyers, sellers, and logistics calls.
- Responsible for making outbound calls in case of follow-ups.
- Responsible for communicating with external coordinators (warehouse) to resolve the cases.
- Night shift due to USA working hours
**Qualification**:
- Any Graduation / Bachelor's degree.
- Proven experience in e-commerce or BPO industry or a similar role.
- Freshers also can apply.
**Soft Skills**:
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Excellent communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
- Ability to maintain confidentiality and handle sensitive information.
**Technical Skills**:
- Proficient in Microsoft Office Suite (Word, Excel, PPT)
**Job Types**: Full-time, Fresher
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Night shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 8653762001
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