Am Card Operations

2 weeks ago

Chennai Tamil Nadu, India HSBC Full time

-Job description

**Some careers open more doors than others.**

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.

**Principal Responsibilities**
- Responsible for query and escalation handling for vendor handled process in Cards & Loans.
- Responsible for governing the vendor on monitoring daily volume, performance & work in progress management, to ensure SLA and TATs are not breached.
- Responsible for policy dissemination, change in process and policy management updation to GSC & vendor.
- Responsible for GSC governance on activities that are outsourced.
- Responsible to meet quality and SLA parameters of GSC on daily basis.
- Stake holder management with Front line teams and Business to ensure smooth operations for Cards & Loans account opening.
- Responsible for working closely with CCR, SFR, ISR on an ongoing basis on projects and UATs.
- Responsible for validating, checking/tracking & facilitate rectification of errors identified by the Concurrent audit and BRCM to avoid customer complaints & regulatory breaches.
- Responsible for collating relevant MIS for dissemination to Business/Management. Analyze the key pointers in the MIS and identify those aspects, which need to be fine-tuned to facilitate highest levels of service delivery to our customers.
- Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
- WFM objective to be met, should at least achieve 85% or above of Production Availability for 94% of the working days.
100% completion of all Global Standards, regulatory and HOST required mandatory training (LMS) within the deadline.

**Key Responsibilities**
- Coordinating with the multiple vendors for processing of card embossing & PIN files
- Handling frontline customer queries & complaints.
- Daily reconciliation of cards embossed & delivered.
- Returned cards inventory tracking and re-direction.
- Destruction of retained card as per set frequency.
- Stock recon & Indent tracking (card plastic & stationary).
- Invoice Processing.
- Implementation of new product launch for cards.
- Computation of various MIS.
Requirements

**Education Qualifications / Certifications and Requirements**:

- Graduate or above in any discipline with 2 - 5 years’ experience
- Person having experience and comprehensive knowledge on credit card /Personal loan operations is preferred.
- Strong analytical ability, logical thinking, and risk awareness.
- Excellent communication and customer service skills.

***Have a strong team spirit and ability to work under pressure.

**Useful Link**

Link to Careers Site: Click** **HERE**

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
- Issued by The Hongkong and Shanghai Banking Corporation Limited, India_

  • Am Card Operations and Ul

    3 months ago

    Chennai, Tamil Nadu, India HSBC Full time

    -Job description **Some careers open more doors than others.** If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC. **JOB DESCRIPTION (EXTERNAL)** Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience...

  • Am Card Operations and Ul

    4 months ago

    Chennai, India HSBC Full time

    -Job description **Some careers open more doors than others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Machine Operator

    2 weeks ago

    Kelambakkam, Chennai, Tamil Nadu, India Mobismart card Technology Full time

    **About Company**: Mobismart is a complete, end-to-end smart card solutions provider for the banking, retail, healthcare and telecom industries. Our efficiency, excellence and ethics make us an ideal choice for clients who require smart, secure solutions. Mobismart produces magnetic striped cards and smart cards, where the security element can have a...

  • Machinery Operator

    4 months ago

    Kelambakkam, Chennai, Tamil Nadu, India Mobismart Card Technology (P) Ltd Full time

    **About Company**: Mobismart is a complete, end-to-end smart card solutions provider for the banking, retail, healthcare and telecom industries. Our efficiency, excellence and ethics make us an ideal choice for clients who require smart, secure solutions. Mobismart produces magnetic striped cards and smart cards, where the security element can have a...

  • Ba -cards(Issuing)

    4 weeks ago

    Chennai, Tamil Nadu, India Capgemini Full time

    **Job Description**: - **Knowledge of VisionPlus basic modules** - **In depth knowledge of cards issuing line of business**: - **Should have experience of Business Analysis for a Cards Migration/Conversion project and domain and business functions expertise in Cards domain**: - **Conducting workshop with IT/business/operations team in order to **know...

  • Compliance Executive

    4 weeks ago

    Kelambakkam, Chennai, Tamil Nadu, India Mobismart card Technology Full time

    **About Company**: Mobismart is a complete, end-to-end smart card solutions provider for the banking, retail, healthcare and telecom industries. Our efficiency, excellence and ethics make us an ideal choice for clients who require smart, secure solutions. Mobismart produces magnetic striped cards and smart cards, where the security element can have a...

  • Associate Credit Card Operations

    4 months ago

    Chennai, India Zeta Services Inc. Full time

    About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core...

  • Credit Card Payments

    2 weeks ago

    tamil nadu, India Deloitte Full time

    Job Summary:Looking for immediate joiners with 8+ years of experience.Location - ChennaiThe credit card payments IT business analyst is responsible for working with the bank’s business and IT teams to deliver solutions for credit card processing and operations. He/she will gather, analyze, and document business and technical requirements, design and test...

  • Production Operator

    4 months ago

    Chennai, Tamil Nadu, India Risenbro Innoace Private Limited Full time

    Industry Type: Tyre Manufacturing MNC Company Designation: Apprentice Trainee Training: 7 days of Classroom Training followed by 3 months of On-the-Job Training (OJT) Department: Production Number of Positions/Vacancies: 50 Gender: Both Qualification: Diploma/ITI Age Limit: 18-28 years Location: Chennai, Tamil Nadu Working Hours/Shift Timings: - 7...

  • Voice Support Operations(Hindi)

    7 days ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    we are looking for inbound voice process **Job Role & Responsibilities**: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines -...

  • Nam Card Operations

    4 months ago

    Chennai, Tamil Nadu, India Citi Full time

    The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...

  • Officer Cards Operations

    2 weeks ago

    Chennai, Tamil Nadu, India Citi Full time

    **Responsibilities**: - Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients - Identify opportunities to offer value added products and services while adhering to strict laws and regulation governing Telesales - Communicate daily with management on productivity, quality,...

  • Officer Card Operations

    3 months ago

    Chennai, Tamil Nadu, India Citi Full time

    **Responsibilities**: - Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients - Identify opportunities to offer value added products and services while adhering to strict laws and regulation governing Telesales - Communicate daily with management on productivity, quality,...

  • Am Corporate Employer Banker, Msf Wpb

    4 months ago

    Chennai, Tamil Nadu, India HSBC Full time

    -Job description **Some careers open more doors than others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Avp,card Project and Bus Support

    3 months ago

    Chennai, Tamil Nadu, India HSBC Full time

    -Job description If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. **Some careers open more doors than...

  • Implementation Conversion

    3 months ago

    Chennai, Tamil Nadu, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 0% Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology....

  • Telephone Operator

    4 months ago

    Chennai, Tamil Nadu, India Soundarapandian bone and joint Hospital and Research Institute Full time

    Job Title: Telephone Operator Qualification: Any degree/ diploma Break shift: 06.00 AM to 10.00 AM and 06.00 PM to 10.00 Pm For further clarification call : 9597907008 **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹20,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Evening shift - Morning shift - Rotational...

  • Operator

    3 months ago

    Pammal, Chennai, Tamil Nadu, India Newtec AB Full time

    _**Job Objective: - **_ Responsible for planning, executing, monitoring & improving CNC & VMC machining operations, Machine Shop production & overall performance in shifts. - **Key Role & Responsibilities: - **_ Responsible for handling Manpower in a shift. Responsible for Daily production output in respective shift plan Vs Actual. Responsible for...

  • Site Operations

    3 weeks ago

    Chennai, Tamil Nadu, India PayPal Full time

    **The Company** PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at...

  • Machine Operator

    3 months ago

    Pammal, Chennai, Tamil Nadu, India Newtec AB Full time

    Job Openings in New Tech Auto Components Pvt Ltd. Current openings: 100 Employee's Required. Gross Salary: 13,000 to 16,500/ - Qualification: 10 th, 12 th (or) Any Degree. Gender: Male Employees only required. **SKILLS REQUIRED**: *Fresher Also welcome *At least Min 2 Years’ Experience in any machine. *Basic knowledge in setting Jobs. *At least some...