Account Executive, General Enterprise

2 weeks ago

Bengaluru, India Salesforce Full time

Job Category

Sales

Job Details

**Account Executive, General Enterprise**

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

We are looking for an Account Executive to join our Sales team and focus on our **General Enterprise **customers in India. This segment represents a huge opportunity for Slack and we want someone who is eager to do the best work of their lives while supporting others in doing the same.

You will be responsible for driving the sales process with prospective customers as well as the expansion of existing accounts. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Slack most effectively. You’ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback.

If you enjoy working with customers from a variety of industries in a rapidly changing environment, then come and join us We’re nice.

**What you’ll be doing**:

- Educate customers on the value of Slack in a thoughtful way
- Provide recommendations based on a customer’s business needs and usage patterns
- Manage multiple customers simultaneously at various stages of the Slack buying cycle
- Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries
- Drive revenue through proactive outreach to existing customers
- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

**What you should have**:

- You have 7 + years relevant work experience in an account management or sales role, preferably in SaaS
- You are a self-motivated teammate that can act independently
- You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships
- You have a consistent track record of identifying customer needs and successfully implementing solutions
- You have a proven track record of managing large scale accounts for the duration of the sales cycle and beyond
- You are flexible, adaptive, and resilient
- You have excellent written and verbal communication skills

**About Slack**

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.

Accommodations

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce welcomes all.

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