Client Relationship Executive
6 months ago
In an event management company, client servicing plays a crucial role in ensuring the successful execution of events and maintaining long-term client satisfaction. Client servicing involves:
1. Understanding Client Needs: Identifying and comprehending the client's objectives, preferences, and requirements for the event.
2. Proposal Development: Creating customized event proposals that align with the client's vision and budget while showcasing the company's capabilities.
3. Communication: Serving as the primary point of contact for clients, maintaining regular communication, providing updates, and addressing any concerns or queries promptly.
4. Coordination: Coordinating with internal teams such as event planners, designers, and vendors to ensure all aspects of the event are executed seamlessly and according to the client's specifications.
5. Problem-Solving: Anticipating and resolving any issues or challenges that may arise during the planning and execution stages, ensuring a smooth and successful event experience for the client.
6. Relationship Management: Building and nurturing strong relationships with clients to foster loyalty, encourage repeat business, and generate referrals.
Overall, client servicing in an event management company is essential for delivering exceptional experiences that meet or exceed client expectations while maintaining the company's reputation and profitability.
**Job Types**: Full-time, Permanent, Fresher, Internship
Contract length: 6 months
Pay: From ₹10,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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