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Client Service Executive
4 weeks ago
**Client Service Executive**
**Salary: Competitive, plus ₹1000 on your previous salary**
**Location: Sector-22 C, Chandigarh**
Join a dynamic marketing company based in Chandigarh, specializing in creative, IT, and marketing communication solutions. As a **Client Service Executive**, you'll play a crucial role in ensuring client satisfaction and building strong relationships with our customers.
**Responsibilities**:
- Be the main point of contact for clients, delivering exceptional customer service and assistance.
- Understand client needs and goals, and collaborate with internal teams to meet their requirements.
- Manage client inquiries, resolving issues and complaints promptly and professionally.
- Work closely with sales and marketing teams to devise strategies for client retention and expansion.
- Prepare detailed reports and updates on client accounts for management review.
**Requirements**:
- Minimum 2-5 years of experience in client service or a similar role.
- Graduation or Postgraduation qualification.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office Suite.
**Note: Your first-month salary will have a deduction equivalent to 15 days' pay, serving as the service fee for the recruitment company that facilitated your hiring process.**
Pay: Up to ₹20,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Weekend availability
Application Question(s):
- Do you live nearby or ready to relocate?
- Do you have at least 2 years experience in Client Service ?
**Education**:
- Bachelor's (preferred)
Work Location: In person
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