CRM
4 weeks ago
We are looking for _**CRM **_for Gainful Gems and Jewels.
- **Responsibilities:
- **_
**01. CRM Strategy and Planning**
- Develop and implement a comprehensive CRM strategy aligned with overall business objectives.
- Conduct market research and analysis to identify customer segments, preferences, and trends.
- Define customer lifecycle stages and develop strategies for customer engagement at each stage.
- Collaborate with marketing, sales, and customer service teams to align CRM initiatives with their goals.
- Establish key performance indicators (KPIs) and metrics to measure CRM program effectiveness.
**02. Customer Data Management**
- Oversee the collection, organization, and analysis of customer data from various sources.
- Implement and maintain a robust customer database for accurate, up-to-date information.
- Develop data segmentation strategies to personalize communication and marketing campaigns.
- Ensure compliance with data privacy regulations and maintain data security protocols.
**03. ** **Customer Engagement and Retention**
- Develop and implement programs to build long-term customer relationships.
- Design and execute loyalty programs, referral programs, and special promotions to increase retention.
- Collaborate with sales teams to identify upselling and cross-selling opportunities.
- Monitor customer satisfaction and address any issues or concerns.
**04. Customer Experience Enhancement**
- Work with cross-functional teams to deliver exceptional customer experiences at various touchpoints.
- Develop and implement customer service standards and protocols for consistent interactions.
- Identify and implement technology solutions to streamline customer interactions.
- Use customer feedback to continuously improve the overall customer experience.
**05. Team Leadership and Development**
- Lead and manage a team of CRM professionals, providing guidance, coaching, and performance feedback.
- Foster a culture of customer-centricity and continuous improvement.
- Develop training programs and resources to enhance team skills and knowledge.
- Stay updated with industry trends and best practices in CRM and customer experience management.
- **Qualifications: -**_
- Degree in Marketing, Business Administration, or a related field. A relevant professional certification is a plus.
- Proven work experience as a CRM Manager or in a similar role within the jewellery industry.
- In-depth knowledge of customer relationship management strategies and tools.
- Strong analytical skills with the ability to interpret data and generate insights.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
- Strong leadership and team management skills, with the ability to motivate and inspire a CRM team.
- Proficiency in using CRM software and systems.
- Knowledge of data privacy regulations and compliance standards.
- Familiarity with Jewellery industry trends, customer preferences, and market dynamics
- **Ability to commute/relocate**:_
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred)
**Job Types**: Full-time, Permanent
Pay: ₹40,000.00 - ₹45,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Overtime pay
**Experience**:
- Total work: 5 years (preferred)
Work Location: In person
**Speak with the employer**
+91 9610538177
-
CRM Executive
2 months ago
Jaipur, Rajasthan, India GAINFUL GEMS & JEWELS Full timeWe are looking for a **CRM** **(Customer Relationship Management)** for Gainful Gems and Jewels. **About Us** **GAINFUL GEMS AND JEWELS **is a renowned name in the world of fine jewellery, offering exquisite craftsmanship and timeless elegance. Based in the heart of Jaipur, we pride ourselves on our commitment to exceptional customer service and quality....
-
CRM Executive
20 hours ago
Jaipur, Rajasthan, India Khandelwal Motors Pvt. Ltd. Full time**About Khandelwal Motors Pvt. Ltd. (KMPL)** Khandelwal Motors Pvt. Ltd.(KMPL) is an authorised dealer of Tata Motors Ltd. for Sales, Service & Spares in the districts of Eastern Rajasthan which are Dausa, Sawai Madhopur, Karauli & Dholpur since 2007. The company is headquartered at Mahwa, (District - Dausa), Rajasthan and we have branch offices at Dausa,...
-
CRM Executive
6 months ago
Jaipur, Rajasthan, India Sunex Stones Private Limited Full timeJob Description: **Responsibilities**: Develop and maintain strong relationships with overseas clients in the stone industry. Manage customer inquiries, orders, and concerns promptly and professionally. Utilize CRM software to organize and streamline customer interactions and data. Coordinate with sales and marketing teams to ensure effective...
-
CRM Executive
6 months ago
Jaipur, Rajasthan, India Sunex Stones Private Limited Full timeLocation: B2B Bypass, Jaipur **Job Description**: **Responsibilities**: - Develop and maintain strong relationships with overseas clients in the stone industry. - Manage customer inquiries, orders, and concerns promptly and professionally. - Utilize CRM software to organize and streamline customer interactions and data. - Coordinate with sales and...
-
CRM
6 months ago
Jaipur, Rajasthan, India Perfality Business Solutions LLP Full time**Profile - **Sales Executive or CRM **Experience -** 4-5 years **Job Location - **4th Floor, 21, Bais Godam Cir, near Prem Motor service centre, Sudarshanpura, Bais Godam, Jaipur, Rajasthan 302015 **Job Responsibilities -** - Building and maintaining profitable relationships with key customers. - Identify and develop prospective clients with foc used...
-
CRM/ Sales Coordinator
6 days ago
Jaipur, Rajasthan, India PACKPERFECT PRIVATE LIMITED Full time**Job Description: CRM cum Sales Coordinator** **Position Overview**: We are seeking a dynamic **CRM cum Sales Coordinator** skilled in online research and data gathering. The role involves managing customer relationships, supporting sales operations, and conducting Google-based research for business insights. **Key Responsibilities**: - Maintain and...
-
CRM Intern
6 months ago
Jaipur, Rajasthan, India Linenwalas (Singhal Exports) Full timeAbout us : Linenwalas is a well renowned digital brand in premium têxtiles with a global presence. We cater to more than a million clients worldwide with a wide range of products including bedding, sheets, curtains, pillows, toppers and other furnishings. Our team, led by an IIT Delhi alumnus with 15+ years of experience, is a specialized core team working...
-
CRM Executive
6 months ago
Jaipur, Rajasthan, India Riseom Solutions Private Ltd Full timeClassMonitor About the Company Founded in 2016, ClassMonitor is an ed-tech focused on creating interactive kit-based programs that ensure rich, engaged learning, seamlessly blending traditional approaches with new research-based pedagogical practices. ClassMonitor creates learning products for young learners between the ages of 0 - 8 years. ClassMonitor has...
-
CRM Executive
3 months ago
Panchyawala, Jaipur, Rajasthan, India Jaishree Jewellers Pvt Ltd Full timeCertainly! Here’s a tailored job description for a CRM (Customer Relationship Management) profile for Jai Shree Jewellers in Jaipur: **Job Title: CRM Specialist** **Location**: Jaipur, Rajasthan **Company**: Jai Shree Jewellers **About Us**: Jai Shree Jewellers is a renowned name in the world of fine jewelry, offering exquisite craftsmanship and...
-
CRM Executive
6 months ago
Jaipur, Rajasthan, India Offical One Clickk Solution Full timeProfile - CRM Working - 5.5 days week Location - Jaipur Rotational shifts and Rotational week offs (US/UK shifts) Travel allowance - INR 5000k Salary - 23,000 to 35,000 Excellent Communication Skills **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹23,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Provident...
-
CRM Executive
6 months ago
Jaipur, Rajasthan, India Jobetto Full timeTally And Excel - Work Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan...
-
Production Merchandiser and CRM
3 weeks ago
Jaipur, Rajasthan, India HOUSE OF ARMUSE LLP Full time**Company Description** House Of Armuse creates feminine couture by blending Indian craftsmanship with modern contemporary needs. The collection features statement silhouettes through exquisite fabrics, perfect for the modern bride. Our skilled artisans create distinctive ensembles that embrace cultural modernization and vivid colors, ensuring a majestic...
-
CRM Executive
6 months ago
Jaipur, Rajasthan, India AH International Full timeBuilding and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding the...
-
CRM - Executive
6 months ago
Rajasthan, India Pegasus Full time**Job Title** - CRM - Executive**Job Code** - CR-001**Job Country** **Zone** **Duties & Responsibilities**: - ** CRM System Management**: - Administer and maintain the CRM system to ensure accurate and up-to-date customer information. - ** Customer Data Analysis**: - Analyze customer data to identify trends, preferences, and areas for improvement in...
-
Real Estate CRM
6 months ago
Gopalbari, Jaipur, Rajasthan, India Impetus consulting associate Full timeJob Title: Real Estate CRM Specialist Key Responsibilities: - Manage and maintain the real estate CRM database - Train and support staff on CRM usage and best practices - Customize CRM features to meet specific real estate needs - Generate reports and analyze data to inform business strategies - Ensure data accuracy and implement data cleaning procedures -...
-
Mis/crm Executive
3 weeks ago
Jaipur, Rajasthan, India Lunawat Gems Full time**Key Responsibilities**: - **Reporting and Data Analysis**: - Prepare and analyze CRM data to generate insights and actionable reports (e.g., customer behavior, campaign performance). - Use advanced Excel functions (VLOOKUP, PivotTables, macros) to clean and manipulate data for reporting and analysis. - **Customer Support and Interaction**: - Coordinate...
-
CRM Executive
6 months ago
Lal Kothi, Jaipur, Rajasthan, India Ritestint Full timePosition: CRM Specialist Experience Required: 3-4 years of hands-on experience with CRM systems Location - Jaipur / Delhi. Preferred CRM Experience: Familiarity with Zoho CRM is a significant advantage. Please fill the attach form if interested **Salary**: ₹30,000.00 - ₹35,000.00 per month Schedule: - Day shift **Experience**: - total work: 4...
-
CRM Executive
6 months ago
Raja Park, Jaipur, Rajasthan, India National Facets Full time**Job Vacancy: Female CRM Executive** **Company**: National Facets **Job Type**: Full-time National Facets, a renowned company in the gemstone industry, is currently seeking a dedicated and skilled Female CRM Executive. This position offers an excellent opportunity for individuals who possess exceptional communication skills, attention to detail, and a...
-
CRM/ Merchandiser
2 months ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Key Responsibilities**: - Manage and maintain the CRM system, ensuring data integrity and accuracy. - Analyze customer data to identify trends, insights, and opportunities for engagement. - Collaborate with sales and marketing teams to develop targeted campaigns and initiatives. - Monitor and report on key performance metrics related to customer...
-
CRM (Female)
3 months ago
Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time**Customer Relationship Management**: Develop and maintain strong relationships with customers, ensuring their needs are met and inquiries are handled efficiently, good knowledge of gemstone and handle international clients. - **Database Management**: Oversee and manage our CRM system, ensuring accurate and up-to-date customer information and interactions. -...