Dispatch Executive

2 weeks ago


Attibele Bengaluru Karnataka, India Futur Decor Solutions Pvt Ltd Full time

A Dispatch Executive, also known as a Dispatch Coordinator or Dispatcher, plays a crucial role in managing the logistics and transportation of goods or services. The job description (JD) for a Dispatch Executive may vary depending on the industry, company size, and specific responsibilities. Here's a general outline for a Dispatch Executive job description:
**Job Title**: Dispatch Executive

**Job Summary**:The Dispatch Executive is responsible for coordinating and optimizing the transportation of goods or services, ensuring timely delivery and customer satisfaction. This role involves effective communication with drivers, monitoring routes, and resolving any issues that may arise during the transportation process.

**Key Responsibilities**:
**Route Planning and Optimization**:Plan and optimize delivery routes to maximize efficiency and minimize costs.
Coordinate with drivers to ensure they are following assigned routes and schedules.

**Communication**:Maintain effective communication with drivers, providing necessary instructions and updates.
Act as a liaison between drivers and other departments to ensure smooth operations.

**Monitoring and Tracking**:Use tracking systems to monitor the progress of deliveries in real-time.
Address any delays or issues and provide solutions to keep deliveries on schedule.

**Problem Resolution**:Handle and resolve any problems or emergencies that may arise during transportation.
Collaborate with relevant parties to address issues and prevent future occurrences.

**Documentation**:Maintain accurate records of dispatch activities, including delivery schedules, routes, and any incidents.
Prepare reports on key performance indicators (KPIs) related to dispatch operations.

**Customer Service**:Ensure a high level of customer satisfaction by addressing inquiries and concerns promptly.
Provide customers with accurate information regarding the status of their deliveries.

**Compliance**:Ensure compliance with local, state, and federal regulations governing transportation and logistics.
Stay informed about industry regulations and implement necessary changes to maintain compliance.

**Qualifications and Skills**:

- High school diploma or equivalent; additional education or certifications in logistics or a related field is a plus.
- Proven experience in dispatching, logistics, or a similar role.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Familiarity with transportation management systems and tracking software.
- Problem-solving abilities and the ability to work well under pressure.
- Knowledge of relevant regulations and compliance standards.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Attibele, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91 9449870444


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