Transmissions Services
6 months ago
Overview:
Transmissions Services - zOS Mainframe, JCL, Control-M, Elastic
***
- Notice Period: Immediate to 45 days- Shift: 24*7 support**_Knowledge and Skills: _**
- Transmissions related - zOS Mainframe, JCL, Control-M, Elastic
- Debug and understand mainframe JCL.
- Understand / manage file transfer protocols (Axway knowledge a plus)
- Understand Job Scheduling process (Control-M preferred)
- Elastic troubleshooting skills
- Office365 skills
- Good documentation and written skills - client facing.
- Client centric and good communication skills mandatory - client facing.
- Troubleshooting and diagnostic skills - mandatory
**_Responsibilities: _**
- Subject matter experts responsible for skilled Level 3 activities
- Resolve complicated issues escalated from Level 2 teams.
- Perform in-depth Root Cause Analysis (RCA) and Problem Management activities.
- Handle Major Incidents and drive SWAT Calls implementing Risk.
- Implement Level 1 & 2 complex Changes.
- Vulnerability remediation and Service Requests.
- Identify Continuous Service Improvement (CSI) initiatives to improve the quality of service and reduce the cost of Operations through Shift Left Service delivery.
- Lead Audit and DR activities as per schedule
- Patching for all supported products
- Introducing automation and/or CI continuous improvements (e,g., health checks, patching, minor repetitive changes)
- Trend analysis on tickets for improvement opportunities for alerts and abatement of SINCs
- Capacity management
- Training / mentoring L2 analysts to groom further expertise.
- Cross-training other members of the team to build more breadth in coverage.
- Participate in training for new technologies as delivered by the ENG teams for support.
- Backup for the NT Operations Manager in his/her absence with change approvals
- Backup for the NT Operations Manager in his/her absence with attendance at CABs
- Attendance at the morning call to participate in prior-day's color call.
- Overseeing and participating in documentation maintenance
- Creation of documentation for each lesson learned by lower-level analysts to utilize in training.
- Overseeing quarterly access reviews
- Overseeing ticket quality
- Maintaining the monthly middleware metrics
- Oncall escalation support and upkeep of OnCall Schedules
- Overseeing the creation of and sharing the weekly team roster for the team
- Knowing escalation paths and expectations for least impacts to business and clients (e.g., CHAPS, ETR, HFS...)
- Acknowledging change tasks for proper content
- Debug and understand mainframe JCL.
- Understand / manage file transfer protocols.
- Understand Control-M job scheduling.
- Elastic troubleshooting skills
- Troubleshooting and diagnostic skills - mandatory
- Training and coaching team
Roles & Responsibilities:
Transmissions Services - zOS Mainframe, JCL, Control-M, Elastic
-
Transmission Network Specialist
3 weeks ago
Pune, Maharashtra, India Vodafone Full timeAbout Vodafone Intelligent SolutionsVodafone Intelligent Solutions (VOSIS) is a strategic arm of Vodafone Group Plc, delivering business outcomes and adding value across 28 countries. We operate from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain, and the UK.Our team of over 29,000 skilled professionals is dedicated to being Vodafone Group's...
-
Service Engineer
2 months ago
Pune, India Techno Mac Systems Full timeTasks. Respond tocustomer service issues in timely mannerDevelop & expandAMCSparesService business as per given targetCreate effective business service procedure& manpower Supervise day to dayoperations in customerserviceRequirements.Respond to customer service issues in timely mannerDevelop & expandAMCSparesService business as per given targetCreate...
-
Service Engineer
3 months ago
Pune, India Techno Mac Systems Full timeTasks. Respond to customer service issues in timely manner Develop & expand AMC-Spares-Service business as per given target Create effective business service procedure & manpower Supervise day to day operations in customer serviceRequirements. Respond to customer service issues in timely manner Develop & expand AMC-Spares-Service business as per given target...
-
Service Delivery Expert
2 weeks ago
Pune, Maharashtra, India Techno Mac Systems Full timeCompany OverviewWe are Techno Mac Systems, a leading manufacturer of Engines and Power Transmission Equipment. Our company is committed to delivering cutting-edge technology and dynamic growth opportunities.
-
Solution Architect
2 weeks ago
Chennai/Bangalore/Pune/Hyderabad, India Spot Your Leaders Full timePrimary Skill : Network Planning and Design, Solution Architecture, OSS LeadJob Description :- Must have working experience of Network OSS Solution Architecture in one or more of Network OSS domains like Infrastructure Plan & Build, Inventory Management, Business Process & Workflow Management, Network & Service Activation/Provisioning, Service & Resource...
-
Customer Service Executive
6 months ago
Pune, India Tata Communications Full time**Job Family Descriptor** Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution Create and maintain infrastructure necessary for the growth and upkeep of field and network...
-
Customer Service Executive
6 months ago
Pune, India Tata Communications Full timeMonitor large computer networks and servers for problems from a central location - They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution - Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive...
-
Customer Service Executive
6 months ago
Pune, India Tata Communications Full time**Job Family Descriptor** Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution Create and maintain infrastructure necessary for the growth and upkeep of field and network...
-
Civil Design Engineer Specialist
3 weeks ago
Pune, Maharashtra, India Saaki Argus & Averil Consulting Full timeCompany OverviewSaaki Argus & Averil Consulting is a leading provider of power transmission solutions in India and abroad. Our company offers end-to-end services from design, engineering, procurement, construction, commissioning, operation, and maintenance of power transmission infrastructure.We have executed projects in various terrains and challenging...
-
Customer Service Executive
2 months ago
Pune, Maharashtra, India Tata Communications Full time**Job Description**: The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. **Responsibilities**: Maintaining, administering, upgrading, and troubleshooting network tools and equipment Assisting with and implementing...
-
Customer Service Executive
6 months ago
Pune, India Tata Communications Full timeJob Description Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution Create and maintain infrastructure necessary for the growth and upkeep of field and network operations...
-
Customer Service Executive
6 months ago
Pune, India Tata Communications Full time**Job Family Descriptor** Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution Create and maintain infrastructure necessary for the growth and upkeep of field and network...
-
Professional, IT Support
6 months ago
Pune, India Fiserv, Inc. Full time**Calling all innovators - find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit...
-
Operation Executive
6 months ago
Shivaji Nagar, Pune, Maharashtra, India Finnovators Services Private Limited Full time**Job Title** Operation Finnobuddy **Job City** Pune **Company Profile** Finnovators Services Pvt Ltd manages over 850 cr Aum with a single goal - to grow and protect investor capital. The services give every investor a chance to leverage the potential of financial freedom and create strong wealth management strategies for themselves. The team...
-
Technical Interface Solutions Specialist
2 weeks ago
Pune, Maharashtra, India Global Payments Asia-Pacific India Private Limited Full timeAt Global Payments Asia-Pacific India Private Limited, we empower millions of people to move money between buyers and sellers using our innovative payments solutions.We are driven by our passion for success and deliver best-in-class payment technology and software solutions. Our team works collaboratively to achieve amazing results and grow with...
-
Customer Service Executive
6 months ago
Pune, India Tata Communications Full time**Job Family Descriptor** Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution Create and maintain infrastructure necessary for the growth and upkeep of field and network...
-
Interface Delivery Analyst II
6 months ago
Pune, India Global Payments Asia-Pacific India Private Limited Full timeEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...
-
Network OSS Solution Architect Lead
5 days ago
Pune, Maharashtra, India Spot Your Leaders Full timeJob DescriptionAt Spot Your Leaders, we are seeking an experienced Network OSS Solution Architect to lead our team in designing and implementing cutting-edge network solutions.About the RoleWe require a skilled professional with extensive experience in Network OSS solution architecture, particularly in infrastructure planning and build, inventory management,...
-
Agm - Transport Projects
6 months ago
Pune, Maharashtra, India Vodafone Idea Full timeJob Req ID: 43033- Location: Pune, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand...
-
Client Service Officer/cm Admin
2 months ago
Pune, Maharashtra, India Deutsche Bank Full time**Client Service Officer/CM Admin**: **Job ID**:R0311536**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-10-08**Location**:Pune**Position Overview**: **Job Title - Client Service Officer/CM Admin** **Location - Pune, India** **Role Description** Client Implementation is responsible for highly complex client account openings and...