Process Associate

4 months ago


Hyderabad, India RealPage India Full time

**SUMMARY**

Responsible for invoice processing daily to meet the business deliverables/service levels.

**PRIMARY RESPONSIBILITIES**
- Assist in day-to-day Operations tasks but not limited to Processing Insurance Documents, indexing the policy documents
- Build on the process knowledge continuously and scale up to handle at least more than 2+ tasks apart from Primary Task
- Responsible for resolving problems of low complexity
- Report daily, weekly and monthly to management as needed
- Assist Operation Specialist I team members
- Assist in onboarding and training activities
- Additional duties as required

**REQUIRED KNOWLEDGE/SKILLS/ABILITIES**
- Bachelor’s Degree majoring in Accounting, Computer Science, Finance, Information Science, Business Management, or similar field required.
- Very good keyboard skills
- Prior experience in Insurance Operations with a demonstrated responsibility for
exercising judgment and decision making is desired
- Basic to intermediate knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
- Verbal and written communication skills
- Must possess good organization, time management skills and strong attention to detail
- Ability to work with little supervision, but knowing when to escalate problems to management
- Ability to recognize and escalate situations as deemed necessary.
- Demonstrate consistent judgment
- Ability to work after regular business hours as needed to guarantee deliverables are met
- Ability to work in flexible shift structure
- Reliable and dependable
- Ability to adapt to change

**PREFERRED EXPERIENCE/KNOWLEDGE/SKILLS**
- Relevant experience in Insurance processing (Property and casualty)
- Experience within the multifamily industry is desired


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