Customer Service Representative

4 weeks ago


Dharuhera, India Eduno Tech India Private Limited Full time

**Job Title**: Enrollment Associate

**Company**: Eduno Tech India Private Limited

**Location**: Work from Home

**Work Timings**: 3:00 pm to 7:00 pm (Flexible for Part-Time Applicants)

**Position Type**: Part-Time (Part-time applicants welcome)

**About Eduno Tech India Private Limited**:Eduno Tech India Private Limited is a leading educational technology company dedicated to promoting excellence in education. We are proud to announce an exciting work-from-home opportunity for Enrollment Associates to join our team and contribute to the success of Sunrise Olympiads, our online Olympiad platform.

**Role Description: As an Enrollment Associate, you will play a crucial role in connecting with teachers, students, and parents to enroll students in Sunrise Olympiads. You will be responsible for communicating the benefits of our online Olympiad and ensuring a smooth enrollment process. This position offers flexible work hours, making it suitable for individuals seeking part-time employment. As an Enrollment Associate, you will play a crucial role in connecting with teachers, students, and parents to enroll students in Sunrise Olympiads. You will be responsible for communicating the benefits of our online Olympiad and ensuring a smooth enrollment process. This position offers flexible work hours, making it suitable for individuals seeking part-time employment.**As an Enrollment Associate, you will play a crucial role in connecting with teachers, students, and parents to enroll students in Sunrise Olympiads. You will be responsible for communicating the benefits of our online Olympiad and ensuring a smooth enrollment process. This position offers flexible work hours, making it suitable for individuals seeking part-time employment.

**Key Responsibilities**:

- Communicate with teachers, students, and parents via phone or digital channels to promote Sunrise Olympiads.
- Provide information about the Olympiad, answer queries, and address concerns.
- Assist in the enrollment process, ensuring all necessary details are collected accurately.
- Meet or exceed enrollment targets set by the company.
- Maintain accurate records of interactions and enrollments.
- Collaborate with the team to achieve collective goals.

**Requirements**:

- Excellent communication and interpersonal skills.
- Self-motivated and target-oriented.
- Must have access to a dedicated SIM card (company recharge provided).
- Access to a personal laptop for work.
- Previous sales or customer service experience is a plus.

**Compensation**:

- Fixed Salary: INR 10,000 per month (in hand)
- Incentives: Earn additional incentives based on achieving specific enrollment targets. Incentive Structure: 20% of revenue generated after achieving given target in revenue.
- Salary will be on hold if the target is not achieved. their is 3-month probation period.
- Part-time employees will receive prorated salaries and incentives based on their working hours.

**Job Types**: Full-time, Part-time

**Salary**: From ₹12,000.00 per month

Expected hours: 48 per week

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Dharuhera, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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