Field Operations Associate

6 months ago

Delhi, India Dozee Full time

Job Description - **Customer Success Associate**
**Overview**
We are seeking a highly motivated and experienced person to join our team

**Responsibilities**:

- Visit hospitals and patient’s homes to setup devices
- Conduct site recce and inform about device requirements to remote team
- Train nurses, doctors, patients on Dozee and the patient monitoring dashboard
- Coordinate with remote team and inform about activities conducted during the visit
- Build and manage relationship with nurses, doctors etc

**Requirements**:

- 0-2 years of healthcare/hospital operations experience.
- Open to travel within the city and owns a 2 wheeler.
- Open to working inside hospital wards and work in night shifts
- Good communication skills and fluency in local languages
- Prior field experience is a plus
- Prior experience of working with nurses/doctors is preferred

**Additional good-to-have(s)**:

- If you have experience in the hospital/ healthcare segment
- If you have experience in working with startups

Regarded as one of the fastest growing health start-ups in India and globally, Dozee is set to transform healthcare in India with the power of Connected Healthcare.

An independent study by Sattva Consulting highlighted that every **100 Dozee Beds every year**
save 50,000 hours of nursing, INR 2.7 Cr of cost savings and deliver 144 life saving alerts.

Dozee uses proprietary Ballistocardiography & Artificial Intelligence to upgrade any bed to
Connected Bed. Dozee uses AI based Early Warning System to timely deliver the alerts to clinicians and nursing staff.

With the dream of **#HarBedDozeeBed,**Dozee has achieved a scale of 370+ Hospitals, 7700+ Beds
Upgraded in the top hospital brands like Apollo, Ramaiah, Belle Vue, across India and now expanding abroad in Africa.
- **Foundation **:October, 2015
- **Founders **:Mudit Dandwate, Gaurav Parchani
- **Headquarter **:Bangalore, India
- **Key Investors & Backers **:Prime Ventures, 3one4 Capital, YourNest Capital, Gokul

Rajaram, BIRAC (Department of Biotechnology, SBI Foundation
- **Stage **:Series A2
- **TeamStrength **:250+
- **Business **:Remote Patient Monitoring in hospitals and home to drive automation of vitals collection and AI driven early warning system to drive patient triaging
- **Certifications & Accreditations **:ISO13485:2016 Certified, ISO27001:2013 Certified, CDSCO

Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system
- **Achievements **:Awards
- Forbes India 30 under 30
- Forbes Asia 100 to Watch
- ET Innovation award
- BML Munjal Award for Business Excellence using Learning and Development
- FICCI Digital Innovation in Healthcare Award
- Anjani Mashelkar Inclusive Innovation Award 2020
- CXO Innovations award for AI Driven Remote Patient Monitoring
- Dataworld award for best use of data science for impact
- Tech Start-up of the Year 2019 Award at Assocham's Emerging Digital Technologies

Summit
- NASSCOM League of 10 I Emerge 50 Awards 2020
- Public Health Innovative Startup Award in PHIC Conclave
- Gold award in the 5th edition of the IHW Council CSR Health Impact Awards 2021 in the CSR COVID Indigenous Response Project category
- AEGIS Graham bell awards 2020
- Silver award in the 7th edition of the IHW Council CSR Digital Health Award
- IndiaCSR best healthcare initiative award for MillionICU Initiative by Dozee
- Marico Innovation Award

**Videos**
1. Science Behind Dozee : Ballistocardiography & Artificial Intelligence
2. 100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study
3. Dozee saves life of a mother at home

**Dozee in News**
1. Times of India, Dec 21, 2022: Dozee's Contactless Vital Signs Measurement System

Receives FDA510K Clearance
2. ET Health World, July 20, 2022: Automating patient monitoring, early warning systems can save 144 lives for 100 Dozee Beds
3. Entrakr Jan 22, 2022 :Doordash’s Gokul Rajaram leads $10 Mn round in Dozeee

**_Disclaimer:_**:

- _ _Dozee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.” Dozee does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Dozee will not tolerate discrimination or harassment based on any of these characteristics._

**Job Type**: Temporary

**Salary**: ₹300,000.00 - ₹360,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person

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