Customer Support Executive

7 months ago

Jaipur Rajasthan, India Career Hollic Full time

**Job title - Costumer Support Ececutive**
**Qulification - 12th pass & Graduate**

**Fresher also apply**

**salary - up to 15k**
**Location - Jagatpura, jaipur**

**Job summry-**

Telesales, also known as telemarketing, is a method of direct marketing in which sales representatives solicit potential customers over the telephone. The goal of telesales is to generate leads, make sales, or gather information from consumers for market research purposes.

Here's a brief overview of the telesales process:

- **Prospecting**: The telesales team identifies potential customers from various sources such as purchased lists, previous customers, or inquiries.
- **Preparation**: Before making calls, sales representatives often research the products or services they are selling and prepare a script or talking points to guide the conversation.
- **Initiating Contact**: Sales representatives reach out to potential customers via phone calls. This initial contact is crucial in grabbing the prospect's attention and creating interest in the product or service.
- **Building Rapport**: Once contact is established, sales representatives aim to build rapport with the prospect by engaging in friendly conversation and actively listening to their needs and concerns.
- **Presenting the Offer**: Sales representatives present the product or service, highlighting its features, benefits, and value proposition. They address any questions or objections the prospect may have.
- **Closing the Sale**: If the prospect shows interest, the sales representative moves towards closing the sale by asking for the order or arranging a follow-up call or meeting.
- **Follow-up**: After the initial contact, the sales representative may follow up with the prospect to answer any remaining questions, address concerns, or provide additional information to facilitate the sale.

Telesales can be an effective method for businesses to reach a large number of potential customers quickly and cost-effectively. However, it's essential for telesales representatives to be respectful of the prospect's time, maintain professionalism, and adhere to relevant regulations, such as those governing cold calling and consumer privacy.

**Job Types**: Full-time, Fresher

**Salary**: ₹15,507.05 - ₹20,139.25 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**

+91 9057710353

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