Voice Service
1 month ago
**VOICE SERVICE - OUTBOUND**
**-**
**(**
**0096531**
**)**
**Description**
**Responsibilities & Requirements**:
- To make outbound calls to the Delinquent Accounts and make payment arrangements.
- To receive calls from the customers regarding the account status.
- To Fax Statements to the Customer giving updated status of the A/c’s.
- To escalate issues to appropriate levels and to discuss with the appropriate department, to improve Collection Activities along with Customer satisfaction.
- Must have US/UK collections background and good knowledge on accounts receivable process.
- Basic Knowledge of MS Excel and should have worked on voice process role.
- Should be comfortable working in night shift (US Shift).
- Should not have issues working from office.
**Education**:B.Com Graduate preferred or minimum 12th Pass-out.
**Primary Location***: India-Maharashtra-Pune
**Job Posting***: Feb 21, 2023
**Experience Required (In Years)***:
**Minimum**
- 2
**Maximum**
- 5
-
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