Post Sales CRM Executive
1 month ago
We are seeking a proactive **Post-Sales CRM Success Specialist** to join our team. In this role, you will work closely with our existing customers to ensure they are maximizing the value of our CRM product. You will be responsible for understanding customer challenges, providing guidance on best practices, and delivering personalized support to enhance CRM usage. This role is key to driving user engagement and increasing CRM sales within our existing customer base.
**Key Responsibilities**:
- **Customer Engagement**: Connect with existing customers to understand their challenges with the CRM and provide solutions to improve their experience and efficiency.
- **User Guidance**: Offer hands-on guidance to customers on how to use the CRM effectively to achieve their business goals, increasing overall product adoption.
- **Demos and Training**: Provide product demos and training sessions as needed to educate customers on new features and functionalities.
- **Increase CRM Sales**: Identify opportunities to upsell and increase CRM licenses and services within the current customer base by showcasing the value of additional users or features.
- **Customer Relationship Management**: Build strong relationships with key stakeholders to ensure long-term satisfaction and retention.
- **Feedback Loop**: Act as a liaison between customers and the technical team to relay any software gaps or challenges faced by users.
- **Performance Metrics**: Track and report on CRM adoption rates, customer satisfaction, and sales growth from existing clients.
**Qualifications**:
- Experience in post-sales, customer success, or a similar role (preferably with CRM or software products).
- Strong communication and interpersonal skills with the ability to understand customer needs.
- Experience delivering product demos and training.
- Proven ability to drive customer satisfaction and increase product usage.
Pay: ₹30,000.00 - ₹50,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Business development: 1 year (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8591786463
-
CRM Executive
2 months ago
Andheri, Mumbai, Maharashtra, India RD Brothers Property Consultant LLP Full time**Urgent hiring for CRM Executive / Sr. Executive & CRM Manager / CRM head.** Job Location: - Andheri Shift Timings - 10 am to 7 pm. **CANDIDATES ONLY FROM MUMBAI MAY APPLY.** CANDIDATES FROM **REAL ESTATE BACKGROUND** WITH CRM KNOWLEDGE PREFFERED. DIRECT RESPONSIBILITIES: In this role, you will be directly responsible for developing and implementing...
-
Post Sales Executive
2 months ago
Mumbai, Maharashtra, India goma proceess technologies pvt ltd Full timeJob Location - Thane Exp - 2 to 4 yrs *Job Summary:* The Post Sales Coordinator is responsible for managing customer accounts after the sales process, ensuring customer satisfaction, handling order processing, coordinating with various departments, and managing after-sales services. The role involves communication with clients, managing delivery...
-
CRM Executive
5 months ago
Andheri, Mumbai, Maharashtra, India Stainless Steel Bazaar Pvt. Ltd. Full timeCRM Job Responsibilities Listed here are the job responsibilities of a CRM: - Oversee the customer relationship is essentially handled by the entire team. - Formulate and maintain significantly profitable relationships with key customers. - Keeping customers updated with all information on the latest products. This significantly helps in increasing the...
-
CRM Executive
4 months ago
Andheri, Mumbai, Maharashtra, India Pacific Global Solutions Full time**A. Scope of Work /B. Competence Requirements** **CRM System Management**: Administer and manage the company's CRM system, ensuring accurate and up-to-date customer data. Customize CRM configurations to align with business processes and requirements. **Data Entry and Maintenance**: Input and update customer information, interactions, and transactions in...
-
Post Sales Executive
5 months ago
Andheri East, Mumbai, Maharashtra, India Western Rubbers India Pvt Ltd Full timeCustomer Relationship Executive Keeping customers updated about the orders Resolving customer complaints quickly and efficiently. Identifying customer demands and requirements. Dealing with people of different backgrounds and temperaments Coordinate with the operation,sales and production team Customer satisfaction Payment Follow Up Coordination with...
-
CRM Executive
5 months ago
Mumbai, Maharashtra, India Modirealty Developers Pvt Ltd Full timeJob description **ROLE**: The role of the Executive CRM functions, building the business's overall consumer management capability in order to provide a high level of service and excellent consumer experience and capture data across all key touch-points of the business. **KEY DELIVERABLES/ RESPONSIBILITIES**: - Build & maintain relationships with...
-
Post Sales Executive
5 months ago
Pune, Maharashtra, India Santiago Realty Full time**Responsibilities**: - Manage post-sales processes including documentation, customer service, and issue resolution. - Coordinate with internal teams such as finance, legal, and customer service to ensure smooth transition from sale to ownership. - Provide exceptional customer service to clients, addressing any concerns or inquiries promptly and...
-
Post Sales Executive
5 months ago
Pune, Maharashtra, India Santiago Realty Full time**Responsibilities**: - Manage post-sales processes including documentation, customer service, and issue resolution. - Coordinate with internal teams such as finance, legal, and customer service to ensure smooth transition from sale to ownership. - Provide exceptional customer service to clients, addressing any concerns or inquiries promptly and...
-
CRM Post Sales
5 months ago
Mumbai, India SS Consultancy Full time**Roles and Responsibilities**: - Managing collections from customers, ensuring achievement of targets - Enabling processes that provide accurate documentation - Co-ordinating with sales, partner developer CRM and other internal teams for - supporting customer queries & resolving them efficiently. - Managing customer or developer escalations (if any) -...
-
Presales Executive
3 months ago
Andheri, Mumbai, Maharashtra, India Marconix Sales Solutions Pvt. Ltd. Full timeField Pre-Sales Executive - EpsonJob Summary **Responsibilities**: - Conduct in-depth technical assessments of customer requirements and propose suitable Epson solutions. - Develop and deliver compelling product demonstrations and presentations to showcase Epson's product capabilities. - Conduct on-site customer visits to demonstrate products and address...
-
Post Sales Executive
5 months ago
Navi Mumbai, India JMJ Projects Full timeJob description for Post Sales in Real Estate: - Preparing Demand Letter payment receipt. Ensure adequate support to customers for assistance in bank loans, registration of property. Verifying the customers documents subsequently preparing the agreements and keep a track of the pending agreements. To look after whole gamut of CRM function, He will be...
-
Post Sales Executive
5 months ago
Navi Mumbai, India JMJ Projects Full timeJob description for Post Sales in Real Estate: - Preparing Demand Letter payment receipt. Ensure adequate support to customers for assistance in bank loans, registration of property. Verifying the customers documents subsequently preparing the agreements and keep a track of the pending agreements. To look after whole gamut of CRM function, He will be...
-
CRM Executive
2 months ago
Turbhe Khurd, Navi Mumbai, Maharashtra, India SWIFT TECHNOPLAST PVT. LTD, Full time**Position Overview**: The CRM Executive will be the primary point of contact for customers after they place their orders. This role is ensuring that all post-sales activities are managed smoothly, and customer satisfaction is maintained. The CRM Executive will coordinate with multiple departments to provide timely updates and address any customer inquiries...
-
Post Sales Executive
5 months ago
Erandwane, Pune, Maharashtra, India Suratwwala Business Group Ltd. Full time**Job Description of Post Sales Executive/ CRM Executive** Ø Responsible to maintaining client master, unit details, payment schedule, collection and collection forecast. Ø Responsible to send mail to client for agreement requirement details. Ø Responsible to send receipt of each payment of client on mail and hard copy also. Ø Shall be responsible to...
-
Post Sales Executive
5 months ago
Dhole-Patil Road, Pune, Maharashtra, India Map My Crop Full timeJob Summary: As a Post Sales Executive in the Agrotech industry, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships with clients after the sale of our agricultural technology products or services. Your primary responsibilities will include providing support, addressing customer inquiries, and assisting with...
-
Post Sales Executive
5 months ago
Mumbai, Maharashtra, India FIA Developers Pvt Ltd Full time> Solve customers’ post sales queries - Maintain customer progress data & follow up data - Follow up for disbursement/payment with customer/bank - Collection and Documentation-(Documents such as Demand Letter, Allotment letter, Reminders, Cost sheet, Receipts, Agreements, etc.) - Facilitate in timely execution and Registration process. - Facilitate in...
-
Post Sales Executive
5 months ago
Navi Mumbai, Maharashtra, India Property Pistol Full timePosition: Post Sales Executive Experience : 2 years - 3 years Location: CBD Belapur (Navi Mumbai) Language : Malayalam and English mandatory Roles & Responsibilities: - Welcome call to be done as per SOP - Solve customers’ post sales queries - Maintain customer progress data & follow up data. - Enter customer payment details in software - Follow up for...
-
CRM Post Sales
5 months ago
Mumbai, Maharashtra, India SS Consultancy Full time Entry in Farvision Sending Demand, Reminder letter, preparing agreement, NOC, EFT Letter & Possession letter. To do collection of the client, provide receipt. Help customer in calculating & paying TDS. Explain customer the Registration Process Follow up with banker for disbursement, also providing documents to the banker for...
-
CRM Post Sales
5 months ago
Mumbai, Maharashtra, India SS Consultancy Full time Entry in Farvision Sending Demand, Reminder letter, preparing agreement, NOC, EFT Letter & Possession letter. To do collection of the client, provide receipt. Help customer in calculating & paying TDS. Explain customer the Registration Process Follow up with banker for disbursement, also providing documents to the banker for...
-
CRM Sales Executive
3 weeks ago
Mumbai, Maharashtra, India HireBloc Full timeJob Title: CRM Sales ExecutiveHireBloc is seeking a highly skilled CRM Sales Executive to join our team. As a CRM Sales Executive, you will play a crucial role in driving customer engagement, fostering strong customer relationships, and improving sales productivity through effective use of CRM tools and data analysis.Key Responsibilities:CRM Software...