Operations Executive

7 months ago


Salem, India Box of Tech Pvt Ltd Full time

To assist our clients and technical team in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the clients.

**Requirement**:

- Job location will be Salem only.

**Key Skills**:
**“Operations Executive”** must have Outstanding verbal, written and listening skills (English / Tamil) Understands details of several functions to provide quality service & carefully write/type messages/mails to ensure professional tone.
- Good comprehension skills.
- Analytical & Problem-solving skills.
- Experience in International Customer Care Domain will be an added advantage and preferred.
- Handle and resolve queries of customers.
- Problem Solving Efficiency.
- Numerical Ability, High level of accuracy.
- Energetic, friendly and approachable individuals who that understand the importance of great customer service.
- Responsible to deliver high quality and productivity results that meet the identified targets.
- Ability to handle tough situation with customer.
- Strong ability to multitask and take fast decisions independently.
- Correctly follow and implement different quality standards/definition documents.

**Job Types**: Full-time, Permanent

**Salary**: ₹156,000.00 - ₹216,000.00 per year

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Application Question(s):

- Are you from Salem, Tamil Nadu?

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 9994441924


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