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Customer Support Associate

5 months ago

Gurgaon, India Freewheel Sports Pvt Ltd Full time

Suggest information about products and services to customers and prospects

Assist in processing of orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Attract potential customers by answering product and service questions
- Customer support experience
- Have a passion for over-achieving sales targets
- Phone contact handling skills
- Familiar with CRM systems & practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Flexible shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Gurugram, Gurugram - 122018, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 9650773220