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Front Office Executive

5 months ago

Ernakulam, India Sree Gokulam Motors & Services Pvt Ltd Full time

Meet and greet customers and guests

Offer refreshments and make guests / customers comfortable

Assign CA and ensure customer is attended within 3 miniutes of arrival

Ensure proper upkeep of Showroom / Display vehicles / Brochures and POP items

Give basic information to the prospect if required

Maintain Walkin enquiries register and update

Capturing the basic customer details and handing the prospect details to the respective Sales Managers for reassigning to Customer Advisors.

Courier receiving & Maintains the register

Newspaper record keeping & maintaining

Maintains safe and clean reception area by complying with procedures, rules, and regulations.

Attend to all telephone calls and assisgn leads to CA

Follow up on enquiries and ensure Tele enquiries are attended to and TD / Visits done

To communicate effectively to customers basic information on products, services and associated prices and thereby meet Gokulam customer satisfaction standards.

To ensure front office is maintained clean AT ALL TIMES

To ensure all telephone messages are promptly delivered to the recipients

Perform other related duties as assigned by the HOD

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Speak with the employer**
+91 90726 37184