Customer Relation Executive

1 day ago


Mangalore Karnataka, India IPCS Global Full time

**Department**: Admissions / Sales / Customer Service

**Location**: Mangalore

**Reports To**: Branch Head

**Job Summary**:
We are looking for an enthusiastic and goal-oriented **Customer Relation Executive** to join our team at the Mangalore branch. The primary responsibility of the Customer Relation Executive is to generate leads, engage with prospective students, and promote our educational programs. This role requires making outbound calls, addressing queries, and guiding leads through the admissions process.

**Key Responsibilities**:

- **Outbound Calls**: Make 50 calls per day to potential students from the database, promoting the institute’s courses and programs.
- **Lead Generation**: Engage with potential students and parents, understand their educational needs, and provide information about relevant courses offered by the institute.
- **Counseling**: Provide career and course counseling to students, helping them make informed decisions regarding their educational path.
- **Data Management**: Update and maintain accurate records of conversations, leads, and outcomes in the CRM system.
- **Coordinate with Admissions Team**: Collaborate with the admissions team to ensure smooth enrollment processes for prospective students.
- **Resolve Queries**: Address any concerns or questions from prospective students and their families regarding programs, fees, schedules, and other details.
- **Achieve Targets**: Meet and exceed daily, weekly, and monthly targets related to call volume, lead conversion, and student enrollment.

**Key Skills & Qualifications**:

- **Education**: Minimum of a high school diploma or equivalent; Bachelor’s degree preferred.
- **Experience**: Prior experience in telecalling, customer service, or sales, preferably in the education sector, is an advantage.
- **Communication**: Strong verbal communication skills with the ability to engage with a wide range of people.
- **Confidence & Attitude**: A positive attitude, confidence while speaking, and the ability to handle objections and rejections gracefully.
- **Computer Skills**: Basic knowledge of MS Office (Excel, Word) and familiarity with CRM software.
- **Language Proficiency**: Fluency in [English/Hindi/Regional Language] is a must, with proficiency in additional languages considered an advantage.
- **Target-Oriented**: Ability to meet and exceed performance goals and work under pressure.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Kannada (preferred)

Work Location: In person



  • Mangalore, India Manifest Hospitality Full time

    Role DescriptionThis is a full-time on-site role for a Guest Relations Executive located in the Greater Delhi Area. The Guest Relations Executive will be responsible for managing guest relations, providing excellent communication, delivering exceptional customer service, handling sales inquiries, and performing receptionist duties.QualificationsGuest...


  • Bengaluru, Karnataka, India HSJB Business Solutions LLP Full time

    Urgent opening in Automobile Industry Customer Relation Executive Location - Bangalore Experience - 0-3 years of relevant experience in the automobiles industry. Salary - 20 k+ incentives Qualification - Graduation Gender - Female Pay: Up to ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: In...


  • Bengaluru, Karnataka, India The Art of Living HR Full time

    **Customer Relations Executives** Experience Level: 3-5 Years Seeking a Real Estate Associate with 3-5 years of experience. Responsibilities include property analysis, transaction management, asset management, client communication, due diligence, and reporting. **Qualifications**: Bachelor's degree, strong analytical and communication skills, proficiency...


  • Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...


  • Domlur, Bengaluru, Karnataka, India ACT Solutions (P) Ltd Full time

    Job Title: Customer Relationship Executive Company: Nexgen Work Location: Bangalore Key Responsibilities: Front office management and customer interactions Customer Relationship Management Should handle administrative tasks Responds to customer inquiries Should provide Sales Support Team Collaboration and Reporting Required Skills and...


  • Banashankari, Bengaluru, Karnataka, India CityGreens Full time

    **Job Description**City Greens is India's most awarded agriculture technology startup specializing in Aeroponics, Hydroponics, and Farm Automation for Controlled Environment Agriculture (CEA) Farming. We are committed to transforming the farming landscape globally with innovative technology and sustainable practices. The Customer Relations Executive Intern...


  • Mangalore, India Hotel The Sea View Full time

    Responsibilities - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer...


  • Bengaluru, Karnataka, India ART OF LIVING HUMAN RESOURCES Full time

    **Responsibilities**: - Handle customer inquiries, resolve issues, and maintain positive relationships. - Investigate and address customer complaints, ensuring timely resolution. - Communicate product information and promotions to customers. - Document customer interactions and provide feedback to relevant departments. - Collaborate with cross-functional...


  • Bengaluru District, Karnataka, India IPCS Global Full time

    **Department**: Admissions / Sales / Customer Service **Location**: Mangalore **Reports To**: Branch Head **Job Summary**: We are looking for an enthusiastic and goal-oriented **Customer Relation Executive** to join our team at the Mangalore branch. The primary responsibility of the Customer Relation Executive is to generate leads, engage with prospective...


  • Mysuru, Karnataka, India GRS Fantasy park Full time

    **Qualification - Any Degree** **Experience - 3+years** **Roles and Responsibilities -** - Ensuring a positive guest experience throughout their stay or visit - Handling guest inquiries, requests, and complaints promptly and effectively - Resolving any issues that arise during a guest's stay. - Ensuring that all staff members provide excellent customer...


  • Bengaluru, Karnataka, India Scaler Academy Full time

    **Job description for the role of Customer Relations Specialist** **About Scaler** Backed by Sequoia Capital India, Lightrock and Tiger Global, Scaler is one of Asia’s leading online tech-education firms valued at over $710 million that aims to solve the tech talent gap worldwide through its market-leading products. **Roles and responsibilities**: -...


  • Mangalore, India Altawiz HR Consultancies Full time

    **Key Responsibilities**: - Working closely with the Customer Success Manager, you will help own the overall relationship with our customer base, which includes: initial onboarding, ongoing satisfaction, and ensuring retention. - Be the customer’s first point of contact. You are their advocate and champion. - High levels of quality customer engagement...

  • Public Relations

    4 weeks ago


    Mangalore, India Pristyn Care Full time

    Job Title: SM /AGM-Public Relations and Public AffairsLocation: GurgaonExperience: Minimum 7 to 12 years of experienceJob Summary:Pristyn Care is looking for a Senior Manager/Associate General Manager in PR and Public Affairs to oversee our communications strategy, drive brand reputation, and enhance relationships with key stakeholders. This role requires a...


  • Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...


  • Nagavara, Bengaluru, Karnataka, India kaam keeda Full time

    Roles & Responsibilities: - Conduct effective site visits for prospective customers - Developing and sustaining long-lasting relationships with customers. - Preparing, reviewing, and finalizing sales proposals. - Utilizing social media platforms to garner customer interest and create brand awareness. - Preparing sales forecast reports and submitting them to...


  • Bengaluru, Karnataka, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring Immediate Joiners** **Key Responsibilities**: - Manage customer interactions efficiently across various processes such as FKBO, Berger, PhonePe, Acer, and more. - Deliver excellent customer service in English and additional languages as required by the process. - Work in rotational shifts, adhering to the scheduled hours and rotational offs. -...


  • Rajarajeshwari Nagar, Bengaluru, Karnataka, India Ananta resource Management Full time

    Educational qualification Salary - 3lpa - 10lpa Primary skills: Filing,MIS Reporting,Booking, Social Media Advertising,Posting,Flyers Our Client: with a vision to change the way the world does Real Estate. Starting from Industrial layouts, today the company has successfully delivered Residential Layouts, Commercial Complexes, Villas, Apartments and...


  • Mangalore, Karnataka, India Yenepoya Specialty Hospital Full time

    To visit patients to ensure that they are comfortable and satisfied with the services provided. Also submit daily report on the rounds carried out to the manager. To know the number of patients, new admissions, night problems, if any To update admission and discharge register. To meet patient and ensure proper services from all the departments. To inform...


  • Mangalore, India IPCS Global Full time

    Job description : As a Customer Relationship Executive, you are expected to fulfill the below responsibilities Sales and Business Development - Achieving collection targets of assigned streams. - Lead Generation through cold calls and activities. - Attend Walk-ins & counseling for various products. - Converting Enquiries to Enrollment / Revenue...


  • Bengaluru, Karnataka, India Abra E Logistics Full time

    **Scheduling**: Ensuring that there are enough agents to handle incoming calls during peak hours and maintaining an optimal agent-to-call ratio. - **Staffing**: Recruiting, training, and deploying call center agents based on demand forecasts. - **Performance Monitoring**: Using metrics like average handle time (AHT), first call resolution (FCR), and customer...