Jr Customer Service Executive

2 weeks ago


Jamshedpur, India Tata Communications Full time

**Broad outline of the Role**
- Field Engineer at Jamshedpur, Operational role, responsible for day-to-day network operations to maintain the Network Uptime.

**Purpose - Broad objective of the role**

Location
- Jamshedpur.

Site Survey and Report creation.

Kerlink IOT Gateway Installation and Troubleshooting.

Fault resolution on field for LoRa gateway.

Replacement of faulty LoRa gateways/ Field operation at Jamshedpur.

Preventive maintenance/ Network Optimisation activities in field.

Site relocation/ De-installation activities.

Material Management with documentation.

Jamshedpur Tata Steel Process Management.

Testing & Acceptance of Spares.

Adhere Customer Compliances.

**Size and Scope of Role - No. of direct reports**

**Size and Scope of Role - Total team size**

**Minimum qualification & experience**

Qualification:
Graduation in Engineering. (Electrical, Electronics)

**Experience**:
1-2 years Field work experience.

Work on Kerlink Gateways is advantageous.

Basic Knowledge of Device hardware, Software, Firmware.

Basic knowledge of M2M Network.

**Other knowledge/skills**

Good Communication Skill.

**Key Responsibilities**
- Maintaining, administering network Uptime.
- Assisting with and implementing installations as required
- Maintain daily site activities and routines.
- Ensure SLA are achieved and work proactively to maintain the same.

**Technical Competencies**

Basic M2M Network Knowledge.

**Knowledge / Skills**
Communication Skills

**Job Segment**:Surveyor, Firmware, Testing, Field Engineer, Engineering, Customer Service, Technology



  • Jamshedpur, India Tata Communications Full time

    Checks for problems in existing systems and modifies work processes following defined procedures. Operational role responsible for achieving day-to-day objectives. Works under direct supervision No prior work related experience required **Education**: Graduate in any discipline **Experience**: 0-2 years experience Purpose - Broad objective of the role...

  • Assistant Manager

    1 week ago


    Jamshedpur, India timesjobs Full time

    Job Title: Assistant Manager - Customer Service Operations (Mobility & IoT Customer Service Operations)Date: 20 Feb 2024Location: Jamshedpur, IndiaCompany: Tata CommunicationsBroad outline of the RoleResponsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in...


  • Jamshedpur, India HITECH DOT COM Full time

    Customer Support Executive needs to assist inbound customers with possible resolutions as per the process.. Shifts shall be rotational Paid training **Job Types**: Part-time, Regular / Permanent, Fresher, Freelance Contract length: 24 months Part-time hours: 48 per week **Salary**: ₹9,500.00 - ₹16,000.00 per month **Benefits**: - Health insurance -...


  • Jamshedpur, India Five Splash Infotech Pvt Ltd Full time

    **Position Overview**: **Key Responsibilities**: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and...


  • jamshedpur, India White Force Full time

    Job Description: We are hiring for the role of Customer Engagement Executives.This role will be instrumental in enhancing our customer experience by undertaking the following responsibilities which will include but are not limited to:- Warmly welcoming all the customers visiting the store.Greeting customers and registering their details in the...

  • Service Advisor

    7 days ago


    Jamshedpur, India Kling cars Full time

    Service Advisor in Multi Brand Car Workshop. Job Includes the following: - Taking Vehicle Trial Advising Jobs required to be done on the vehicle Passing on Job Work to Mechanics and ensuring quality work after Explaining & Seeking approval from Customer. And thereafter delivery of vehicle & receiving payment **Job Type**: Regular /...

  • Marketing Executive

    4 days ago


    Jamshedpur, India Aakash Institute Full time

    **Job Summary** - Position is for Marketing Executive - Its an Educational Instituite in Jamshedpur - Organization name Aakash Institute **Responsibilities and Duties** A successful marketing executive will act as the point of contact for all customers providing support and managing their queries. Handling day-to-day activities for over all supervision of...


  • jamshedpur, India NARSINGH GROUP Full time

    Company DescriptionNARSINGH GROUP is a product and services company located in Jamshedpur. We provide solutions to B2B customers for Ingersoll Rand Compressors, Greaves DG Sets and Fire Pumps, Runwell Conveyor accessories, Total & Petronas Lubricants, and Welding Electrodes. Our offerings include comprehensive sales, service, and spares.Role DescriptionThis...


  • Jamshedpur, India Anax Corporation of India Full time

    **Job Summary** **Marketing executives **aim to maximise profits through developing sales strategies that match customer requirements and by promoting products, services or ideas. **Responsibilities and Duties** Lead Generation, Increase Customer list, Planning, developing and implementing effective **marketing communication** campaigns. Achieve Sale...


  • Jamshedpur, India NARSINGH GROUP Full time

    Company Description NARSINGH GROUP is a product and services company located in Jamshedpur. We provide solutions to B2B customers for Ingersoll Rand Compressors, Greaves DG Sets and Fire Pumps, Runwell Conveyor accessories, Total & Petronas Lubricants, and Welding Electrodes. Our offerings include comprehensive sales, service, and spares. Role Description...


  • jamshedpur, India NARSINGH GROUP Full time

    Company Description NARSINGH GROUP is a product and services company located in Jamshedpur. We provide solutions to B2B customers for Ingersoll Rand Compressors, Greaves DG Sets and Fire Pumps, Runwell Conveyor accessories, Total & Petronas Lubricants, and Welding Electrodes. Our offerings include comprehensive sales, service, and spares. Role Description...


  • Jamshedpur, India NARSINGH GROUP Full time

    Company Description NARSINGH GROUP is a product and services company located in Jamshedpur. We provide solutions to B2B customers for Ingersoll Rand Compressors, Greaves DG Sets and Fire Pumps, Runwell Conveyor accessories, Total & Petronas Lubricants, and Welding Electrodes. Our offerings include comprehensive sales, service, and spares. Role Description...


  • Jamshedpur, India NARSINGH GROUP Full time

    Company DescriptionNARSINGH GROUP is a product and services company located in Jamshedpur. We provide solutions to B2B customers for Ingersoll Rand Compressors, Greaves DG Sets and Fire Pumps, Runwell Conveyor accessories, Total & Petronas Lubricants, and Welding Electrodes. Our offerings include comprehensive sales, service, and spares.Role DescriptionThis...


  • jamshedpur, India Capitallinks Full time

    Overview: The LoanCollection Executive plays a critical role in the organization bymanaging a portfolio of delinquent accounts and facilitating therecovery of outstanding loan balances. This position is essentialfor maintaining the financial health of the company by minimizingbad debts and ensuring timely repayment fromborrowers.KeyResponsibilities: Initiate...


  • Jamshedpur, India Capitallinks Full time

    Overview:The LoanCollection Executive plays a critical role in the organization bymanaging a portfolio of delinquent accounts and facilitating therecovery of outstanding loan balances. This position is essentialfor maintaining the financial health of the company by minimizingbad debts and ensuring timely repayment fromborrowers.KeyResponsibilities:Initiate...


  • Jamshedpur, India Sparsh Innovators Pvt. Ltd. Full time

    Develop and execute marketing plans to drive brand awareness, customer acquisition, and revenue growth. Create compelling PowerPoint presentations for sales pitches, client meetings, and industry events. Oversee offline marketing initiatives such as events, conferences, and print advertising. Analyze marketing data and metrics to evaluate campaign...


  • Jamshedpur, India Liasotech Private Limited Full time

    **Purchase and Store Executive Job Description Template** We are searching for a well-organized purchase and store executive to join our growing team. As the purchase and store executive executive, you will carry out all tasks allocated by the purchasing manager, which may include conducting research on potential vendors and suppliers, inspecting goods, and...

  • Assistant Manager

    1 week ago


    Jamshedpur, Jharkhand, India timesjobs Full time

    Job Title: Assistant Manager - Customer Service Operations (Mobility & IoT Customer Service Operations)Date: 20 Feb 2024Location: Jamshedpur, IndiaCompany: Tata CommunicationsBroad outline of the RoleResponsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in...


  • Jamshedpur, India General Diagnostics International (P) Ltd. Full time

    GD is primarily a B2B modelled company, collaborating with small/medium size laboratories, hospitals and similar medical institutions. This is a critical profile and shall have the key responsibilities assigned and monitored by the top management. The Associate/ Executive of GD’s Business Development Department is tasked with meeting prospective clients...


  • Jamshedpur, India Medhavi Education Full time

    **About Organization**: Medhavi Foundation is an Education and Skill Development organization founded in 2012 by IIT Alumni with a vision to bridge the gap between demand and supply of skilled manpower across vocational streams. **Job description**: **Roles and Responsibilities**: - The Company is looking to hire experienced individuals /fresh graduates...