Front Office Associate
2 weeks ago
Greet and welcome guests.
- Keep updated records and files;
- Prepare outgoing mail by drafting correspondence, securing parcels etc;
- Assist other departments wherever necessary and maintain good working relationships with Team Members;
- Maintaining records of Out ward & Inward mail;
- Coordinating with various departments as per enquires;
- Supervise the efficient operations of reception including check in/out procedures;
- Manage Guest requests, inquiries, and complaints promptly and completely;
- Attending Incoming & Outgoing Calls;
- Advise team of any special events or VIP Guests in the hotel for events or for general accommodations;
- Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards;
- Advise your shift team of any special events or VIP Guests in the hotel that day;
- Support team members in handling guest requests and enquires to ensure a positive outcome is achieved
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹13,000.00 - ₹20,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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