Front Desk Executive
2 months ago
We are looking for enthusiastic and customer-oriented Front Desk Sales Agents to be the face of our gym within a gated community. The role involves reporting to the Sales Head, managing front desk activities, driving sales and renewals, handling customer inquiries, and ensuring a welcoming environment for all gym members and visitors.
**Key Responsibilities**:
- Greet and welcome members and visitors in a warm and friendly manner.
- Handle sales inquiries, provide information about gym memberships and services, and close
- Reach out to potential leads for sales and renewals.
- Manage check-ins, check-outs, and track attendance of gym members and trainers
- Collaborate with the Sales Head and operations team to ensure smooth functioning of gym activities.
- Assist in organizing and promoting events and activities within the gym.
- Provide feedback and suggestions to improve sales strategies and customer experience.
- Handle and resolve customer issues and complaints professionally.
**Skills and Qualifications**:
- Previous experience in sales and customer service.
- Strong communication and interpersonal skills.
- A friendly and approachable demeanor.
- Ability to work in a fast-paced environment and multitask.
- Basic knowledge of CRM tools and office management software.
- Organized and detail-oriented.
- An interest in fitness and wellness is a plus.
**Benefits**:
- Performance-based incentives.
- Opportunity to work in a dynamic and community-focused environment.
**Salary**: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
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