Reservations & Ticketing Officer - Trv

2 months ago


Thiruvananthapuram, India Gulf Air Full time

MAIN OBJECTIVES
Control, guide and supervise the reservations and ticketing functions and ensure efficient operation to achieve an acceptable standard of services.MAIN DUTIES
1. Responsible for all aspects of daily operation of reservations and ticket offices in assigned district.

2. Responsible for liaison between GF and Industry Distribution System and constant monitoring of systems.

3. Ensure equipment is maintained and in working condition and services are satisfactory.

4. Attend inter-departmental, regional and system meetings to discuss sales targets, changes in reservations and ticketing procedures and updates on reservation systems.

5. Enforce Reservations and Ticketing Procedures and Quality Control practices and ensure the implementation of the policy to render an acceptable service to the customers.

6. Represent GF in Industry Distribution Committee.

7. Handle Reservations and Ticketing problems as they occur.

8. Interview and arrange training for the new Reservations and Ticketing staff.

9. Handle all correspondence relating to Reservations, Ticketing and distribution systems.

10. Liaise with and supervise offline/GSA/ATO in assigned district.

11. Assist and advise (Sales Manager/Commercial Manager/Area Commercial Manager) on Reservations & Ticketing matters requiring his intervention.

12. Represent GF in industry and Billing Settlement Plan Committees.

13. Maintain close contacts with embassies, travel agents, business houses and other airlines by personal contacts and through the Local Interline Reservations Groups.

14. Maintain close contact with industry product distribution systems on a management level to ensure maximum exposure of Gulf Air in external computers and other distribution systems.
Experience
3 years airline experience with a thorough background in cargo, passenger fares and ticketing.Qualifications
OND level with good knowledge of English language. Fares, Ticketing and Airline Reservations knowledge is essential.



  • Thiruvananthapuram, Kerala, India ICD INSTITUTE FOR CAREER DEVELOPMENT Full time

    As a Reservation Officer - Flight Ticket, you will be responsible for assisting customers in booking their flights, providing information on flight schedules, fares, and available services. Your primary goal will be to ensure a smooth and hassle-free booking experience for our clients, while also adhering to company policies and...


  • Thiruvananthapuram, Kerala, India ICD INSTITUTE FOR CAREER DEVELOPMENT Full time

    As a Reservation Officer - Flight Ticket, you will be responsible for assisting customers in booking their flights, providing information on flight schedules, fares, and available services. Your primary goal will be to ensure a smooth and hassle-free booking experience for our clients, while also adhering to company policies and...


  • Thiruvananthapuram, India photo Designbit Software Pvt. Ltd. Full time

    **Responsibilites** - Issuing tickets and boarding passes to passengers. - Assisting passengers with flight reservations and changes. - Coordinating with airlines and travel agencies to ensure smooth ticketing operations. - Handling cash transactions and maintaining financial records. **Requirements**: - He must have experience in **Amadeus /...

  • Ticketing Staff

    2 weeks ago


    Thiruvananthapuram, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Description: Ticketing Staff Position: Ticketing Staff Experience: Minimum 1 Year Location: [Location] Job Summary: Key Responsibilities: Ticket Sales and Reservations: Handle ticket sales and reservations through various channels (online, in-person, phone). Assist customers in selecting tickets based on their preferences and availability. Process...


  • thiruvananthapuram, India CONNECTING 2 WORK Full time

    Responsibilities: – Assisting and advising customers who may be choosing from a variety of travel options. – Making reservations for customers based on their various requirements and budgetary allowances. – Checking the availability of accommodation or transportation on the customers’ desired travel dates. – Helping plan travel...


  • Thiruvananthapuram, Kerala, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:29 Feb 2024 **Location**: Thiruvananthapuram, KL, IN **Company**:InterGlobe Aviation Ltd **Eligibility Criteria**: 1.** **For any experience of 1 year (non-aviation in service industry or aviation industry) +12/ Diploma is mandatory 2. Graduation is mandatory for freshers and degree certificate is essential. 5. Aspirants of...


  • thiruvananthapuram, India CONNECTING 2 WORK Full time

    Job Description Job Description: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status...


  • Thiruvananthapuram, Kerala, India Cordova Educational Solutions Full time

    We are looking for an Assistant Estate Officer for one of our institution. The job responsibilities will includes. 1. Ticket Booking - Air Tickets - Bus Tickets - Train Tickets - Visa Processing 2. Globtech Advertisement RO Preparing to News Paper 3. Tax Payment - Land Tax to Village Offices - Property Tax to Corporation/Panchayath 4. Vehicle Related -...

  • Office Staff

    1 month ago


    Thiruvananthapuram, India Eizy Travel Full time

    ഉടൻ ആവശ്യം ഉണ്ട് **Salary**: ₹7,000.00 - ₹12,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Guruvayur, Kerala: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred) **Salary**: ₹8,000.00 - ₹12,000.00 per month Schedule: -...


  • Thiruvananthapuram, Kerala, India The Monarch Hotels & Convention Centre Full time

    The Front Office Assistant plays a crucial role in providing exceptional customer service to guests, handling their inquiries, and ensuring efficient operations at the hotel's front desk. This position requires a friendly demeanor, strong communication skills, and the ability to multitask in a fast-paced environment. **Key Responsibilities**: - **Guest...


  • Thiruvananthapuram, India Bajaj Allianz General Insurance Company Full time

    : - Claim registration - On Daily Basis need to register the claims which has been assigned for processing, Scrutiny of the documents Reserve Setting: - Need to do the proper reserve setting on system based on the claim documents Technical processing claims which has been assigned for processing for health/ personal accident etc claims and deductions of...


  • Thiruvananthapuram, India Sabarigiri International School (CBSE) Full time

    **Requirements**: - Proven work experience as a Front desk Executive or Reception Executive will be - added advantage. - Should combine a pleasant personality with a dynamic professional attitude. - Proven work experience in People Skills, Customer Service, & Guest Relations. - A passion for delivering exceptional levels of guest service - Thorough...

  • Associate Ii

    5 days ago


    Thiruvananthapuram, India UST Full time

    Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...

  • Associate Ii

    2 weeks ago


    Thiruvananthapuram, India UST Full time

    Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...

  • Associate Ii

    2 weeks ago


    Thiruvananthapuram, India UST Full time

    Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...

  • Associate Ii

    5 days ago


    Thiruvananthapuram, India UST Full time

    Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...

  • Associate Ii

    6 days ago


    Thiruvananthapuram, India UST Full time

    Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...


  • Thiruvananthapuram, India Verbat Full time

    Roles & Responsibilities : As a network support engineer, you’ll be responsible for maintaining the computer hardware, software, accessories, networking and online Windows & Linux Hosting servers (Web & Mail) that allow organization to function and communicate, both internally and externally, on a daily basis. Depending on your level of...


  • thiruvananthapuram, India Verbat Full time

    Roles & Responsibilities : As a network support engineer, you’ll be responsible for maintaining the computer hardware, software, accessories, networking and online Windows & Linux Hosting servers (Web & Mail) that allow organization to function and communicate, both internally and externally, on a daily basis. Depending on your level of...

  • Front Desk Manager

    2 months ago


    thiruvananthapuram, India CONNECTING 2 WORK Full time

    Responsibilities: Greet and welcome guests in a professional and friendly manner. Handle guest check-ins and check-outs efficiently. Address guest inquiries, requests, and concerns promptly and courteously. Provide information about hotel facilities, services, and local attractions. Manage and oversee the reservation system to ensure...