Scrum Master

3 weeks ago

Bengaluru, India Commonwealth Bank Full time

**Scrum Master -12 months fixed term contract -possibility of extension/conversion to permanent role**

**Your Business**

Bankwest's Technology & Transformation Division develops and executes all IT and business change within the organisation; ensuring the strategic leverage of technology to deliver the Bankwest strategy.

With the largest IT function in Western Australia, the Division works on a wide variety of technologies and projects with the support of a dedicated team and the Agile methodology.

We are striving to be the most productive, agile and customer focused technology/operations team in the world. We want to be known for being vibrant, collaborative, innovative, trusted and courageous. It's how we support the business achieve our vision.

**Your team**

As the Bankwest Scrum Master community of practice the Scrum Master Chapter provides Scrum Master Capability to our Teams and Platforms, supporting the growth and ongoing development of these leaders and coaches within the organisation. We are the custodians of Bankwest’s Scrum and Agile practices, tools and standards, and strive to enable our squads to deliver customer value at (sustainable) pace.

**Your impact & contribution**:
Our colleagues are empowered to make decisions supported by leaders who value diversity of thought and ideas. It’s where done is better than perfect because rapid iteration and moving quickly produces a better result for our customers. That’s the trail we’re blazing - because having committed, motivated squads focused on the customer is the fastest way to excellence.

As Scrum Master you are a true leader for your squad, helping them to deliver on the Team or Platform's objectives in a fast, sustainable and effective manner. You coach the team to optimise their delivery, and ensure that Scrum and agility processes are adhered to and their benefits maximised.

**Your reporting lines**:
We don't believe in restrictive reporting lines and a hierarchy which dictates your work. As a Scrum Master you will work collaboratively with others, sharing knowledge and skills as a community.

A Lead Scrum Master will partner with you to ensure your career development, wellbeing and performance. You will get coaching and mentoring from across our community including our highly skilled Senior Scrum Masters, while our Executive Manager of Agility and Ways of Working shapes our community of practice and sets the scene for us all to thrive and succeed. Whilst the role does not have direct reports, it is responsible for indirectly leading their squad(s) of approximately 10 FTE per squad.

**Your responsibilities**:

- Ensure squad(s) deliver high-value quality customer outcomes through the adoption and mastery of agile delivery principles and practices;
- Influence change that increases the flow of valuable outcomes through the squad(s);
- Remove blockers and enable the smooth flow of work at a sustainable pace;
- Facilitate the constructive resolution of conflicts which may arise both internally and externally to the squad(s);
- Drive self-managing and cross-skilling within the squad(s);
- Assist the Squad(s) to identify and escalate risks and issues and help resolve them;
- Leverage metrics to inform continuous improvement opportunities that increase the effectiveness of a Squad(s)
- Actively participate and support to the Agile Community and Scrum Chapter in your area
- Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.

**Your skills & experience**:

- An enthusiastic and energetic true leader who is able to motivate, empower and coach teams to achieve ambitious goals;
- An emotionally intelligent and aware facilitator. You balance “assertive” with “empathetic” in problem resolution and communicate in a clear, transparent and mindful way;
- An innovative thinker who holds a continuous improvement mindset. You are able to make tough decisions and motivate your team in their implementation.
- Delivery leadership experience in diverse and / or complex teams and environment is desirable
- Professional certifications would also be highly regarded.

**What's on Offer?**
- We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs.
- Making a difference in the community is important to Bankwest and colleagues have the opportunity to volunteer two days per year for a cause that matters to them.
- The successful applicant will enjoy an attractive salary package in conjunction with the opportunity to access a range of market leading employee benefits.
- The health and safety of our people, customers and communities is our number one priority. This means that we require all of our employees to be fully vaccinated against COVID-19. Please speak to us if you have any questions about this based on your individual circumstances. _

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