Collections Agent

2 weeks ago


Malad Mumbai Maharashtra, India N-Tek Consulting Pvt. Ltd. Full time

1. Monitor accounts to identify outstanding debts

2. Investigate historical data for each debt or bill

3. Find and contact clients to ask about their overdue payments

4. Take actions to encourage timely debt payments

5. Process payments and refunds

6. Resolve billing and customer credit issues

7. Update account status records and collection efforts

8. Report on collection activity and accounts receivable status.

Process Requirement:

- Voice process
- Good communication skills
- Performance & Client Incentives
- Objection handling skills & Convincing Skills
- Fixed weekend work offs
- 24*7 shifts
- VnA assessment - 2.95 score
- Typing skills: 15 wpm with 85 % accuracy

**Salary**: ₹12,000.00 - ₹37,000.00 per month

Schedule:

- Rotational shift
- Weekend availability


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