Claims Executive

4 weeks ago


Bengaluru, India InsuranceMarket.ae Full time

**Responsibilities**
- Management of a claim’s portfolio, and handling all claims within all appropriate service levels, and in a compliant manner
- Analysis of first notification of loss from our customers.
- Gathering necessary documentation and evidence related to the claim received and reporting the loss to the right insurance at the earliest
- Following up with insurance to ensure our customer's claim is approved and paid in a timely manner
- Keeping detailed records on the claims actions taken and all communications with the clients
- Coordinating with insurance providers and insurance-appointed repairers and loss adjusters to expedite our customer's claims and resolve disputes within the timelines.
- Staying up to date on regulations and industry standards
- Answering client inquiries and providing excellent customer service
- Maintaining accurate records and filing claims
- Negotiating settlements and resolving disputes
- Ability to work flexibly in the Motor Claims Team to meet customer needs

**Requirements and Skills**
- A minimum of 2 years experience in a Motor and/or General Claims handling Customer facing role
- Proven knowledge of contracts of insurance, particularly motor policies
- Demonstrated ability to communicate and influence internal and external customers
- Experience in a Customer facing role, maintaining a standard of quality whilst providing outstanding Customer Service
- Quiet background facilitating outgoing and incoming calls

**About Our Company**:
Our company is a vibrant, forward-thinking organization that is dedicated to fostering a culture of innovation, collaboration, and respect.
We take pride in our mission to create high-quality, sustainable solutions that address real-world challenges, and we are committed to maintaining an inclusive work environment that values diversity and promotes professional growth.

We look forward to welcoming a new member to our team who shares our values and is eager to contribute their unique skills and perspectives to our collective success.

**Salary**: From ₹45,000.00 per month

**Benefits**:

- Work from home

Supplemental pay types:

- Commission pay

Application Deadline: 15/09/2023
Expected Start Date: 04/09/2023



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