Pcc/pce in Ip Billing

3 weeks ago


Patparganj Delhi Delhi, India Max Healthcare Full time

Accounts & FinancePatparganj
Required Experience
-2 - 4 Years
-Posted On
-14 Oct 2023
-Basic Section
No. Of Openings
1
Designation
Patient Care Coordinator - Level 1
Employee Category
Front Office
Closing Date
31 Dec 2023
Organisational
Company
MHC
Entity
Balaji Medical & Diagnostic Research Centre
Department
Accounts & Finance
Sub Department
Accounts & Finance - IP Billing
Country
India
State
DELHI
Max_Zone
NCR-2
Location
Patparganj
Skills

Skill
- Job Description
- ** Front Office Patient Exp**erience**
- Improve customer experience at FO IMRB scores)
- Reduce customer complaints
- Provide resolution of customer issues
- Maintain correct decorum and behaviour while interacting with customer
- ** Internal administration**
- Daily billing audit
- Accuracy in billing and OT sheet updation
- Ensure chargeability of cash patient as per hospital tariff and policy
- Ensure about TPA/CGHS based billing as per guidelines
- Ensuring PSU billing as per as per Agreement.
- Quick and error free registration and bill generation
- Accurate information sharing with attendant and patients related to charges, discounts, billing, documentations and services
- Counseling of patient or attendant
- Capturing accurate information related to customer/patients in HIS
- Timely report delivery to customer
- Handling TPA related queries, approval and discrepancies
- Ensure to provide estimates for admitted / non admitted CASH/ CORP/TPA patients
- Managing collection outstanding and discounts
- Bed Management for admitted / non admitted patients
- Ensure timely and accurate submission of deposited cash/cheque/drafts/credit slips to Finance with scroll
- Follow Cash / Credit / Corporate billing /discount instructions
- Ensure total familiarity with all instructional manuals and operating procedures applicable to the role
- Handle hospital information system efficiently
- Complete awareness about Disaster Management Program (DMP)
- Comply with the service quality process, environmental & occupational issues & policies of the respective area
- Comply with patient safety policy
- Reduce or highlight revenue leakage or any pilferage
- ** Service Culture**
- To be well groomed, punctual and adhere to company policies & practices
- ** Skilling & Training**
- Ensure participation & certification in all training
- ** Compliance & Internal controls**
- Strong adherence of cash handling process


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